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Justice Delivery: Issues and Prospects

Abstract

Access to justice is a fundamental tenet of the rule of law. It is paramount to enable people to exercise their rights, confront prejudice, make their voices heard, and hold decision-makers responsible. Access to justice is more than improving an individual’s access to courts or guaranteeing legal representation. It is an enabling tool for holistic development and economic progress. This paper examines certain pertinent issues related to Indian Judicial system like who does not use the courts and why? What are the impediments to access to Justice? What are the possible factors which are instrumental in denial of Access to Justice? The paper also dwells upon possible ways to remove the impediments to access to justice.

Introduction

As a nation our country has made significant progress since independence. But a lot still needs to be done and achieved. All societies have some fundamental goals to be achieved; one of such goals for us is securing a just society and ensuring easy access to justice to all. Realizing good governance requires security, rule of law, political freedom, economic opportunity, access to infrastructure, education, health, and empowered civil society.

Rule of law is one of the important aspects of good governance and access to justice is a fundamental tenet of the rule of law. It is paramount to enable people to exercise their rights, confront prejudice, make their voices heard, and hold decision-makers responsible. Real and meaningful access to judicial institutions is essential for achieving good governance and maintaining democracy. People-centricity refers to a human-centred approach that adopts the perspective of people. People need to be placed at the centre core when designing, delivering, and implementing policies, laws, services and legal procedures within and beyond the justice system. Easy and affordable access to justice systems is the persistent concern worldwide especially in developing countries like India. 

Access to Justice-Concept and definition

Access to Justice is a fundamental principle instilled with the ideals of human rights, but very few people can understand and articulate what it means in everyday life. Access to justice aims at individual’s empowerment and enforcement component of the rule of law, which involves imparting knowledge to individuals’ about their rights and access to tools to enforce those rights effectively and affordably. In the Preamble to the Constitution of India “We the people of India” have guaranteed to ourselves “Justice: Social, Economic and Political”. Access to Justice is the mean to ensure and achieve social justice through the participation of all its stakeholders including the litigants, the administration, the executive, the bar and the bench alike. A person’s right to access speedy justice is guaranteed as Fundamental Rights under Article 21 of the Constitution of India. Transparency, procedural fairness and legal certainty are vital components of access to justice. Equal justice before the law is the fundamental principle of Indian Constitution, which in turn translates into equal access to the justice system and adjudication in accordance with substantive standards of fairness and justice.1

According to OECD definition, Access to Justice refers to the ability of people, businesses and communities to prevent conflicts and obtain effective, fair, equitable and timely resolution of their legal and justice-related needs.2 The means to justice identified include both formal and informal pre-court and court mechanisms. Also the services used by people and other stakeholders to prevent legal issues and/or seek their resolution.3 UNDP defines access to justice as: “the ability of people to seek and obtain a remedy through formal or informal institutions of justice, and in conformity with human rights standards.”4

To study written law and courts' interpretations is important but not sufficient if we want to examine the efficacy and effectiveness of justice system and why it functions the way it does. For this we need to look into certain relevant questions for the well-being of any justice system like who does not use the courts and why? What are the impediments to access to justice? What are the possible factors which are instrumental in denial of Access to Justice?

The term ’access’ assumes and indicates that there was some form of barrier which has been identified and removed. These barriers come in varied forms: social, economic, political, demographic, and psychological. These obstacles lead to inequalities which in turn results in exclusion or hinders fair determination of rights.5 Individuals who face legal problems while lacking access to justice to deal with them, form part of the  process which generates and perpetuates poverty and social inequality, which in turn leads to marginalisation and social exclusion.6 According to Hunter, access is more than a mere admission ticket to the formal legal process; it is a 'basic political resource' allowing for other opportunities.7 With advancement in society and rising expectations, ‘the realm of injustice is enlarged.8’ Galanter refers to this as 'moving frontier of injustice.'9 Author thus points out that increase in justice does not imply a corresponding decrease in the amount of injustice. With growing knowledge, technological developments and human creativity- injustice keeps growing.10 Delivery of Justice needs to be more 'citizen-centred and community focussed'11 and incorporating only legal strategies would not resolve the plight of the people. A combination of legal and non-legal methods for resolution of disputes  should be incorporated in justice system.12 The reform of the formal legal system which is part and parcel of the access to justice, is a continuous process assisted by regular evaluation and reassessment.13

Access to justice has been prominently recognized in the United Nation’s 2030 Agenda for Sustainable Development. Access to justice is at the core of Goal 16: “Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels.”14 According to UNDP access to justice is “much more than improving an individual’s access to courts, or guaranteeing legal representation. It entails “ensuring that legal and judicial outcomes are just and equitable”. UNDP recognises five capacities that are essential for achieving access to justice legal protection; legal awareness; legal aid counsel; adjudication; enforcement and oversight.15

Indian Judiciary-Structure and Functions

People turn to the judiciary in the quest of justice. Society loses faith in the judicial system if it fails to deliver justice in a simple, affordable, and timely manner. Maintaining human dignity and ability to resist injustice to poor and vulnerable sections in the hands of the powerful and wealthy, is the basis of both democracy and society. The efficiency and effectiveness of judiciary, is paramount for achieving access to justice. It is, therefore, imperative to examine and assess how far our justice delivery system has been able to ensure equal social, economic and political justice to all the people as intended by the Constitution in the Preamble.

The Constitution lays down the structure, power and functions of every organ of the State including the judiciary. It also defines and establishes norms for their inter-relationships as well as checks and balances. Judiciary is an important and independent organ of state besides executive and legislature. Independence of judiciary is essential to the rule of law and constitutional norms. Article 50 of the Constitution of India obligates the State to take steps to separate the Judiciary from the Executive in the public services of the State. While preserving its independence, it is also crucial to maintain the vibrancy and effectiveness of this branch of governance, which serves as the ultimate institution for addressing citizens’ grievances.

In India, we have unified integrated judiciary- one hierarchy of courts – with the Supreme Court as the highest court. At the top of the judicial system is Supreme Court of India followed by High Courts at State level. There are 25 High Courts in the Country. At the District level, there are Subordinate District Courts.

The Supreme court is the final interpreter of the law and also as the arbiter in matters of relations between the Union and the States and the States inter se. In the Constitutional scheme, the Supreme Court and the High Courts have been designated as the custodians and watchdog of the fundamental rights and freedoms of the people.16 Article 32 and Article 226 of the Indian Constitution provide an efficient system to protect everyone's fundamental right. These constitutional remedies serve as a speedy mechanism. Wherein people can approach highest courts directly without the inconvenience of going through subordinate courts. The District Courts of India are established by the State governments administer justice at a district level. The subordinate judiciary works under the administrative control of the High Court of the State.

Major Impediments to Access to justice in India

Pendency and Delay

Two serious problems which our judicial system is facing are -undue delay in disposal of cases and mounting arrears of cases. Reports of various Law Commissions of India and parliamentary standing committees have from time to time have flagged the issues of judicial backlog and infrastructure concerns.17 The issue about courts' abilities to handle backlog of cases still remains a concern and been voiced frequently. Pendency of cases across various courts in the country has crossed the five crore-mark. As on July 20, 2024 district and subordinate courts have a pendency of more than 4.5 crore cases out of which approx. 1.1crore are civil cases and around 3.4 crore are criminal matter. Out of the total pending cases, approx. 3.02 crore (66.61%) cases are pending for more than a year; 63.51 per cent of the civil cases and 67.6 per cent criminal cases are more than 1-year-old. Around 6013081 cases are pending before State High Courts and about 83892 before the Supreme Court.18 The increasing backlog is plaguing our judicial system and a reason for disrespect internationally. The backlog not only delays crucial legal issues but also escalates the cost of contract enforcement, making economic activity challenging.

The delay and pendency is not only a phenomenon which is affecting our courts but also crippling the functioning of tribunals which are meant to be quasi-judicial forums for quick and speedy resolution of disputes, leaving much to be desired. Both growing number of cases and slow disposal are reasons for rising pendency. The litigation is increasing due to the extensive jurisdiction granted to the judiciary in the Constitution, excessive government litigation, rapid social and economic changes which is leading to more disputes. The government, is the country’s leading litigator, responsible for 73 per cent of all cases admitted by the Supreme Court.19 Poorly drafted orders at governmental level have led to contested tax revenues equal to 4.7 per cent of the GDP and are increasing. Around Rs. 50,000 crores are locked up in projects and investments are reducing. These difficulties arise because of injunctions and stay orders are passed by the courts in ill drafted and poorly reasoned orders.20

State of Infrastructure

One of the major reasons for increasing backlog of cases is large number of judicial vacancies and low judge-population ratio. Increase in the number of judges in the higher judiciary is an ongoing and cooperative exercise between the Executive and the Judiciary. Whereas at the level of district and subordinate courts, the filling up of the vacancies lies in the domain of respective high courts and the state governments. As on 28.02.2022, there was a vacancy of 5,170 Judicial Officers. The working strength of 19,350 Judges/Judicial Officers of District and Subordinate Courts was available against the sanctioned strength of 24,520. on 28.02.2022.21

Government has also been trying to regularly fill up and augment the vacancies in judiciary. According to the data of Ministry of Law and Justice, from 01.05.2014 to 07.03.2023, 54 Judges were appointed in Supreme Court. 887 new Judges were appointed in High Courts and 646 Additional Judges were made permanent. Sanctioned strength of Judges of High Courts has been increased from 906 in May, 2014 to 1114 in March 2023. Over a period of time, the strength of the Judiciary has seen a marked increase with the district judiciary’s working strength of 15,115 judicial officers, as against sanctioned strength of 19,518 in the year 2014, increasing to a working strength of 20,026, as against sanctioned strength of 25,423 in the year 2023.22 Ministry has informed Lok Sabha in February 2024 that there has been a noticeable increase in the judges’ strength with the sanctioned strength of Judges of Supreme Court being increased from 31 in year 2014 to 34 Judges in 2019. Since May 2014, the Government has appointed 62 Supreme Court Judges which comes to around 6 Judges in a year.23

Judge-to-population ratio which is an important measure of a judiciary’s ability to provide prompt and effective legal services to its citizens, is still very low. The Supreme Court of India24 and the Law Commission’s 120th Report have emphasized the need to reach a judge-to-population ratio of 50. However, as per the estimates of Ministry of Law and Justice, in the year 2023, the judge - population ratio in the country was approximately 21 Judges per million population.25

Lack of basic infrastructure

Lack of basic infrastructure is another major constrain in judicial functioning. There is severe deficiency of court rooms and other infrastructure crippling the judicial functioning. As on March 2022, there are 20,814 Court Halls, which includes court halls leased from Centre/ States and rented buildings, and 18,319 Residential Units available for Judicial Officers/Judges in the country.26 The number of court halls has increased from 15,818 as on 30.06.2014 to 21,507 as on 30.11.2023 and number of residential units has increased from 10,211 as on 30.06.2014 to 18,882 as on 30.11.2023, under this Scheme.27

Under the National Mission for Justice Delivery and Legal Reforms set up by government in August, 2011, the central government is funding States/UTs for construction of court halls, residential quarters for judicial officers, lawyers’ halls, toilet complexes and digital computer rooms; thereby aiding justice delivery.28

Lack of proper planning and inadequate financial support are some of the empediments which are crippling judicial administration. The budgetary allocation to the judiciary is only between 0.08-0.09 per cent of the GDP which is a major demiting factor. The scarcity of staff in the judiciary further contributes to delays as it hinders the court’s ability to process cases efficiently, leading to extended timelines for legal proceedings.

Procedural Delay

Non-adherence to procedural timeframes and tardy lengthy procedures adopted by the courts is another major cause of delay. Civil Procedure Code was amended in1999 and 2002 which specified timeframes for completion of various procedural steps in civil proceedings. Prior to 1999, there was no limit on the number of adjournments which the courts could grant. The 1999 Amendment fixed an upper limit of three adjournments that courts could grant during the hearing of a suit. In the  case of Salem Advocate Bar Association, T.N. v. Union of India30, the Supreme Court held that this restriction did not limit the court’s power to    grant more than three adjournments.31 The Supreme Court held that Order 17 does not forbid grant of adjournment where the circumstances are beyond the control of the party. In such a case, there is no restriction on the number of adjournments to be granted.32

Adjournments are sought for and granted by the Courts as a routine matter. The advocates who are the most important aspect of justice delivery system, have become responsible for triggering delay. They are not precise and to the point. Many times they are not properly prepared. To impress their clients, they indulge in lengthy oral arguments. They seek frequent adjournments on frivolous grounds, which not only derails the judicial process but also makes it costlier for the litigants. The lawyers take up more cases than they can manage which forces them to take adjournments as more often than not they are busy in another court. Resorting to frequent strikes by the lawyers also cripples the working of courts. 

The Supreme Court has issued a circular tightening provisions relating to circumstances under which lawyers may seek adjournment of cases and imposed a bar on seeking two consecutive adjournments. The new guidelines also require lawyers to get the consent of the opposing side before circulating a request for an adjournment, prohibit two consecutive adjournments in a case and mandate that the party seeking an adjournment will not only has to list a specific reason for making the request but also indicate the total number of adjournments already sought in the case.33 It is essential to ensure that an adjournment is only granted for sufficient cause. Seeking unnecessary adjournment on non-existent grounds tends to interfere with the justice system and often delay cases. 

Legal Aid

Although the cost of litigation, the slowness of the process, and its procedural complexity are usually mentioned as factors limiting access to justice, but there is need that discussion on access to justice need to move beyond these issues. The disadvantaged sections of the society face various social injustices as they don’t have anyone to represent them before the court. Through constitutional mandate and legislation a mechanism has been established for free legal advice, assistance, or representation for those who because to their financial condition or vulnerability are not able to access justice. Article 39A of the Constitution of India provides for free legal aid to the poor and weaker sections of the society and ensures justice for all. The Legal Services Authorities Act was enacted in 1987 to establish a nationwide network for providing free and expert legal services to the vulnerable sections of the society.

Although legal aid addresses legal costs barrier to justice, but it is not without limitations. The legal assistance movement in India is disorganized and lacks coordination in several areas. The goals that are set and achieved differ greatly. Effective legal aid schemes require large numbers of lawyers and ample funding. For a variety of reasons, lawyers don't participate in pro bono work. Financial resources available are insufficient. The people are illiterate and not aware about their rights. In the absence of awareness about rights and remedies, they suffer in silence, are exploited and deprived of their rights and benefits.

Addressing at a two-day regional conference on access to legal aid by the National Legal Services Authority (NALSA), Justice S K Kaul said “In the pursuit of justice, the importance of legal aid cannot be overstated as it is the cornerstone that upholds the principles of fairness, equality and the rule of law." He said while everyone should have access to a good lawyer our attention is multifaceted to enable dispute resolution and effective governance mechanisms at all levels.34 Efforts have been undertaken by government to institutionalize pro bono culture. A technological platform called ‘Nyaya Bandhu’ has been created where advocates willing to devotee their time and services for legal aid work can register.  Nyaya Bandhu Services are also accessible through on UMANG Platform. Pro Bono Panel of advocates have been established in 21 High Courts at the State level. Beside this Pro Bono Clubs have been launched in 69 select laws schools to infuse Pro Bono culture in aspiring lawyers.35

Alternative Dispute Resolution (ADR) Mechanism

Litigation is expensive, lengthy and time consuming. In our country where vast majority of population is poor and disadvantaged, there is dire need for alternatives to litigation which are cheap and expeditious. Therefore, Alternative Dispute Resolution (ADR) should be closely aligned with the formal court system, and court-linked processes to dispose of many matters, thus alleviating overburdened court rolls. ADR mechanisms are less adversarial and capable of providing speedy redressal. These can provide a better alternate to the conservative methods of resolving disputes, reducing judicial work load and dispensing timely justice to citizens. 

Enabling legal framework for resolution of disputes through Alternative Dispute Resolution (ADR) has been provided in Civil Procedure Code, 1908. Section 89 CPC recognises, Arbitration, Conciliation, Mediation and Judicial Settlement including settlement through Lok Adalat. It provides for the court to refer a dispute for settlement by either of these modes, where it appears that there exist elements of a settlement, which may be acceptable to the parties.

Lok Adalat is an important ADR Mechanism available to common people. Provision for organising lok adalat for dispute resolution has been provided under the Legal Services Authorities (LSA) Act, 1987. In lok adalats, the cases pending in regular courts or at pre-litigation stage are settled amicably. An award made by a Lok Adalat is final and binding on all parties. The cases disposed of in Lok Adalats during 2021-23 36 are as under:-

Years

Pre-litigation Cases

Pending Cases

Grand Total

2021

72,06,294

55,81,743

1,27,88,037

2022

3,10,15,215

1,09,10,795

4,19,26,010

2023 (till Feb)

1,75,98,095

30,25,724

2,06,23,819

Total

5,58,19,604

1,95,18,262

7,53,37,866

Source: Government of India, Ministry of Law and Justice

Enactment of Mediation Act, 2023

Mediation Act enacted on 14th September, 2023 provides the legal framework for mediation. The Act includes provisions relating to voluntary pre-litigation mediation in civil or commercial matters before parties move to a court or Tribunal. It also provides the matters which are not fit for mediation, specifies a maximum period of 180 days for the process of mediation to be completed; procedure for appointment of mediator and conduct of mediation; setting out requirements of a mediation agreement; functions of Mediation Service Providers and Mediation Institutes; allowing parties to approach a mediation service provider, provision for online mediation etc.

Amendments to Arbitration and Conciliation Act, 1996

To keep pace with current developments in the arbitration landscape Arbitration and Conciliation Act, 1996 has been modified and amended in years 2015, 2019 and 2021. The objective of the amendments is to make arbitration a viable dispute resolution mechanism, the changes are enabled to ensure timely conclusion of arbitration proceedings, minimizing judicial intervention in the arbitral process and enforcement of arbitral awards. The Arbitration and Conciliation (Amendment) Act, 2015 provided for expeditious, fast track and time bound arbitral proceedings, neutrality of arbitrators and cost effective delivery mechanism. Arbitration and Conciliation (Amendment) Act, 2019 was brought to give boost to institutional arbitration and to reduce the share of ad-hoc arbitration in the country. This also provided for the for establishment of the Arbitration Council of India for the purpose of framing policies governing the grading of arbitral institutions and recognising professional institutes' providing accreditation of arbitrators. The purpose of establishing the Council is to minimize the roles of courts in arbitration matters. 

Section 34 of the Act was amended through the Arbitration and Conciliation (Amendment) Act, 2021, which provides for unconditional stay of enforcement of arbitral awards where the underlying arbitration agreement, contracts or making of the arbitral award are induced by fraud or corruption.

Amendment to the Commercial Courts Act, 2015

The Commercial Courts Act, 2015 was amended in the year 2018 to provide for Pre-Institution Mediation and Settlement (PIMS) mechanism. Under this mechanism, where a commercial dispute of specified value does not contemplate any urgent interim relief, the parties have to first exhaust the mandatory remedy of PIMS before approaching the Court. This is aimed at providing an opportunity to the parties to resolve the commercial disputes through mediation.

India International Arbitration Centre Act, 2019

The Act to provides for the establishment of India International Arbitration Centre. The Centre will be an independent, autonomous and world class body for facilitating institutional arbitration. The Centre will provide arbitration services in a cost effective manner for both domestic and international commercial disputes. 

Initiatives undertaken for Easy Access to Justice

Repeal and Modification of Obsolete Laws

The proliferation of rules and increase in population has resulted in a tremendous increase in the quantum of litigation. Many of these laws are old and outdated. The inclusion of a provision making dishonouring of cheques, a criminal offence, in Negotiable Instrument Act has resulted in millions of criminal complaints. The Legislature has been sluggish to the demand for better laws. In 2014, the Government constituted a Two-Member Committee to recognize the obsolete and redundant laws for repeal. The Committee examined and identified 1824 obsolete Acts which including 229 State Acts for repeal.  The 229 State Acts were forwarded to the respective State Governments for repeal, whereas the Central Acts were taken up by the Legislative Department with the concerned Ministries/Departments of the Government for review. So far 1486 obsolete and redundant laws have been repealed by the Government of India since 2014.37 Besides this government has also undertaken exercise of recognising the legal provisions which needed amendments to ensure ease of doing business and living in the country. Parliament passed a bill which seeks to promote ease of business by decriminalising minor offences through amendments in 183 provisions of 42 Acts.38

In an effort to decrease  pendency and clear the backlog in the courts, the Government has recently amended a number laws like the which include Negotiable Instruments (Amendment) Act, 2018, the Commercial Courts (Amendment) Act, 2018, the Specific Relief (Amendment) Act, 2018, the Arbitration and Conciliation (Amendment) Act, 2019 and the Criminal Laws (Amendment) Act, 2018.39

New Criminal Laws adopted

Till now the courts have been functioning under procedural Laws which were old and outdated. The Code of Civil Procedure is more than a century old. The Code of Criminal Procedure was more than 50 years old and was repeat of previous Code which was a century old. The Evidence Act was enacted in the year 1872. These procedural laws were passed during the period when litigation was few and new forms of crime have not evolved. Parliament has enacted the three new criminal laws, Bharatiya Nagarik Suraksha Sanhita, 2023, Bharatiya Nyaya Sanhita, 2023, and Bharatiya Sakshya Adhiniyam, 2023, effective from July 1, 2024. With these new laws, India is gearing up for a significant overhaul of its legal framework. These Acts repeal the British-era Indian Penal Code, the Code of Criminal Procedure, and the Indian Evidence Act, respectively. The new laws overhaul the Indian criminal justice system, ushering a new era. The three new criminal laws have replaced outdated colonial-era statutes. The new laws will deliver justice through a victim centric approach, increasing focus on national security and introducing digital/electronic evidence reviews.40

e-Court

There is a need for revamping the entire justice system through adoption of technology and e-governance. Use of information and communication technology is sina quo non for smooth and accelerated case progression for disposal of cases within timeframe and ensuring transparency in adjudicatory process. E-Courts primarily aims at paperless working environment it makes record keeping, managing and searching voluminous record easier, accurate and efficient saving both time and labour. Under the e-Courts Mission Mode Project, district and subordinate courts are being computerized with proper WAN connectivity, video conferencing facility, setting up of e-Sewa Kendras in the court complexes and virtual courts etc.

As on March 2023, 18,735 district and subordinate courts have been computerized. WAN connectivity has been provided in 99.4 per cent court complexes. Video conferencing facility has also been enabled between 3,240 court complexes and 1,272 related jails. 689 e-Sewa Kendras have been set up in court complexes. These Kendras facilitate and assist lawyers and litigants in knowing case status, getting judgments/orders, receiving court/case-related information, and efiling facilities. 21 virtual courts have also been set up in 17 States/UTs. Till January 2023 these courts have handled more than 2.53 crore cases and realized more than Rs. 359 crores in fines.41 the cabinet has approved in September 2023 Phase-III of e-Courts with a budgetary allocation of Rs.7,210 crores September 2023. This aims to bring greatest ease in justice delivery by moving towards digital, online and paperless courts.42 Tele-Law programme has also been launched in 2017 to provide a dependable and efficient e-interface to enable the needy people seek legal advice and consultation from empanelled lawyers through video conferencing, telephone and chat facilities. These facilities are available at the Common Service Centres (CSCs) situated in Gram Panchayat and through Tele-Law mobile application. As on 30th November, 2023 legal advice for 60,23,222 cases had been enabled through 2.5 lakh CSCs under the aegis of Tele Law and Tele Law Mobile App.43

Fast Track Courts

To ensure protection and security of women and girl child, the Government has ensured stringent punishment including death penalty for perpetrators of rape by passing the Criminal Law (Amendment) Act, 2018. Incidents of sexual offences and long-standing trials of accused mandated separated devoted court machinery to provide immediate relief to the victims. Fast Track Special Courts (FTSCs) are specially designed courts dedicated to ensure swift administration of disposal better rate as compared to regular courts. The very objective of these special courts is to expedite the disposal of cases and in turn reduce the burden and backlog of cases. The government as a part of National Mission for Safety of Women (NMSW) has taken up work of setting up of Fast Track Special Courts (FTSCs) to ensure quick disposal of heinous crimes against women and children.

To provide speedy justice, the 14th Finance Commission had recommended the setting up of 1800 Fast Track Courts (FTCs) during 2015-2020. It also urged State Governments to utilize enhanced fiscal space available through tax devolution (32% to 42%) for dealing with specific natured cases of atrocious crimes, civil cases pertaining to women, children, senior citizens, other vulnerable sections of society etc and property related cases pending above 5 years.44 The Government has established Fast Track Courts for dealing with cases of these Ctegories of cases. Fast Track Courts are functional. Fast Track Special Courts (FTSCs) for the speedy disposal of pending rape cases and crimes under POCSO Act have also been set up rape. A total of 758 FTSCs including 412 exclusive POCSO (ePOCSO) Courts have become functional in 30 States/UTs by October 2023.45

The Way Ahead

India is emerging as one of the world's emerging economic powers and is driving towards modernization, the state institutions are pushed to modernize and adapt to changing circumstances. Inspite of the impetus to change, the judicial system continues to struggle in providing basic justice services in effective manner. The private sector has become an important player in the international economy. The challenge for the state to facilitate it, and an efficient justice system is a crucial aspect to deal with the present challenge. For the justice system to meet the expectations, the role of the advocates will have to be transformed, efficient and effective alternatives to litigation will have to be put in place, court processes need to be restructured, and public confidence in the justice delivery system is to be built. At the same time, it needs to be emphasized that this is not only quantity but also the quality of justice dispensed which is equally important. So, the system not only has to gear up to enhance its capacity to handle more matters but also to be efficient in delivering justice which is effective.

The government has initiated several measures to modify laws, reduce litigation by state agencies and encourage resolution of disputes outside courts. But much still remains to be deserved. There are certain issues which need to be addressed to build people’s confidence in the judicial institutions. Some of these are:

1.       Need for greater harmony between three wings of the state- The three arms of the State cannot successfully serve the interests of people of our country  unless they have a deeper understanding of one another. Our Constitution clearly outlines the tasks and responsibilities of the three wings. All the wings, however, share the same objective, which is to realize the mandate of our Constitution. So for society to prosper, the people of India need not only an independent and functional judiciary but also an efficient Legislature and Executive. The three wings of the State have to work for maintaining delicate inter-institutional balance, and for that it is the primarily responsibility of the executive's obligation to make extra effort toward the same as it is the most visible organ of the state.

2.       Building Transparency and Trust- Lack of transparency, erosion of credibility and trust are also major problems faced by Indian judiciary. The quality of justice and accountability are two major sectors wherein the judiciary needs to work to regain citizen’s confidence. The judiciary should be seen as a as a noble, moral, and incorruptible institution. People's trust in the courts will be eroded if there is continuous discussion or debate about corruption in the court system, even if the corruption is minimal. Corrupt practices should be brought to light, rather than ignoring and sweeping it under the carpet. Transparency is the key for success of the institution.

3.       Increasing Judicial Capacity- The government has to work on the most contentious part of the administration of justice that is adequate judges, staff and infrastructure. Appointment of new judges will help the swift dismissal of cases. Government has promised to double the number of courts and judges in the subordinate judiciary. However, the total sanctioned strength of judicial officers in lower courts increased by only about 25 per cent between 2014 and 2023. Due to such disagreements, at present 29.71 per cent of positions in all High Court benches are vacant.46 Government needs to implement a properly framed All India Judicial Service to strengthen overall justice delivery system. This will ensure induction of suitably qualified legal talent getting selected through a appropriate all-India merit selection system. This will also ensure suitable representation to marginalized and deprived sections of society addressing the issue of social inclusion. 

In 2015, the Supreme Court has struck down the National Commission for Judicial Appointments (NJAC) Act which provided setting up of a National Judicial Commission for the appointment of judges in higher judiciary, declaring it unconstitutional on the grounds of interfering with the independence of the judiciary. A renewed version of this idea could help to appoint more judges effectively.

4.       Building adequate Infrastructure- The physical infrastructure of Indian courts has not changed significantly since the colonial era. The government needs to invest in building infrastructure of the courts on overall scale and increase the number of courtrooms, record rooms and other required infrastructure like number of bathrooms, parking spaces, waiting rooms, etc. For this the budgetary allocation for judicial system needs to be enhanced. Besides this IT infrastructure of the courts needs to be further strengthened for a paperless future.

5.       Procedural Reforms- The main problem with the current legal system is lengthy, tardy, slow and highly technical procedures. As a result it often takes years for matters to finish. The Indian judicial system needs to move more quickly, avoiding postponements and arriving at speedy verdicts. The procedure presently being followed needs to be reformed keeping in view the social and economic demands to deliver speedy justice.

6.       Generate awareness about rights and remedies- Knowledge of the laws not only helps us desist from illegal acts, but also prevents us from becoming  a victim of infringement of rights. Constraints among people like physical, legal, institutional, political, cultural, technical, social, economic need to be examined and addressed. Programmes for dissemination and legal awareness launched in order to generate awareness among public about their rights and remedies available to them. It is only them the legal reforms will enjoy widespread legitimacy.

Endnotes

1.       Estelle Hurter. (2011). Access to justice: to dream the impossible dream?, The Comparative and International Law Journal of Southern Africa , Vol. 44, No. 3 (NOVEMBER 2011), : Institute of Foreign and Comparative Law pp. 408-427 at p.413.

2.Chadah Sapna • 3 months ago

IIPA Governance & Polity • 3 months ago

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Promoting Sustainable, Peaceful and Inclusive societies through Tourism Development: Survey Findings of cleanliness dimension

The future of tourism lies in those destinations that conserve a clean environment and reflect natural beauty as the majority of foreign tourists appreciate cleanliness and want full value for their money spent, with no compromise with their health while on tour.

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400
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Role of Shared Prosperity in promoting Peaceful and Inclusive societies

India has surpassed France and the UK to become the fifth largest economy in the world with a nominal Gross Domestic Product (GDP) estimated to be around $ 3.12 trillion for FY22. For the fiscal year 2022-23, a healthy growth rate of approximately 7% is anticipated.

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289
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Contribution of PSUs in building Competent workforce for the Nation

This study analyses the current contribution of the Public Sector Enterprises (PSEs) in building a competent workforce for the nation while identifying the policy gaps that have led to disinvestment, privatisation, and closure of these PSEs.

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380
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Sustainable Development in the energy Sector using Artificial Intelligence

Technological advancements in the field of Artificial intelligence (AI) are being adopted by society at large since it has the potential to change the way we transact.

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265
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Drone-Based Delivery of Services and Aerial Transportation

This paper offers an integrated digital drone-based services solution for cities & towns, controlled through an integrated smart control room and/or where users may call in for support of required service, on a time-sharing basis; charged according to No of drones, payload, distances and time calculations.

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322
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Sustainability of Public Sector Enterprises for Nation Building: An Assessment of Disinvestment Strategies in India

The Public Sector Enterprises (PSEs) have contributed significantly in the growth and development journey of India. Over the past few years, survival and viability of some of the PSUs have posed significant challenges before the Government.

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285
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Endurance Sports: Road to Fitness Consciousness and Societal Health

The Ironman triathlon is considered one of the most demanding endurance races globally, encompassing long-distance swimming, cycling, and running.

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268
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Role of Social Support System in ensuring Good Health and Wellbeing

With the emerging global crisis of climate change outbreak of COVID-19, it is imperative that how significant it is to maintain the balance between ecology, environment, and human life. 

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182
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Promoting Health and Happiness through Yoga

Health and happiness are valuable assets of human life. Traditional Indian knowledge system particularly Yogic and Ayurvedic texts, elaborately describes ways and means to live disease-free, healthy, and happy life.

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261
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Cycling as a bridge from Health to Environment

This paper covers the health benefits of cycling and how it has a positive impact on the environment. It examines the Dutch model of the development of cycling, how it may be adapted to Indian conditions, and help to overcome the barriers to cycling, in the Indian context.

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275
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Strategies for increase the contribution of Women in Nation Building

This study starts with an Indian benchmark method of the Vedic era that was used to ensure equality and women's contribution to nation-building. Subsequently, the existing practices and policies have been reviewed for gaps. 

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367
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Role of Self-Help Groups in achieving Sustainable Development Goals: A Case Study Analysis

The transformation of the lives of rural women towards their betterment is a critical issue in the development process of countries around the world. Poverty, lack of financial awareness, minimal or no education, and women's disempowerment are reasons for the poor condition of rural women.

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231
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Role of Inclusive Leadership among Working Women with Disabilities

The concept of inclusion has transcended its status as a social construct and has drawn significant attention from organisational practitioners and scholars.

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211
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Transition for Ancient Indian Education System to National Education Policy

This paper delineates the significance of education for the growth and development of human being. Indeed, educational attainment is associated with many diverse social outcomes.

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368
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Role of Education in Building Next Generation Leadership and Youth Entrepreneurship

In this VUCA world, changes are taking place at a very high pace. Development of new technologies has created cut throat competition among organizations which require ever-evolving leaders to manage disruption efficiently. 

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288
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Governing Higher Education in Jammu and Kashmir

Education is the essential part of any development as it is a means of social improvement and material wellbeing, especially for the economically and socially backward people. 

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505
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Perform, Reform and Transform: Driving the Change

The nation's attitude toward development and growth has altered as a result of policy pronouncements that are mixed with decision that are quite reformative. 

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325
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Governance: Then and Now in India

Governance in India has evolved significantly over the years. Here's a brief overview of governance in India, comparing the past and the present.

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649
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Public Policy Initiatives in India

Digital Transformation and E-Government: Through the "Digital India" project, India has made tremendous progress in modernizing government services and information.

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323
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Shifting the Paradigm for Good Governance

In India, the procedure of shifting the paradigm for good governance has been dynamic and continuing. A notion known as "good governance" includes a number of rules and procedures designed to guarantee the efficiency, effectiveness, and accountability of governmental institutions.

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349
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Reform Phase: An Attempt for a New Nation

India undertook substantial reforms in a number of areas of its economy, society, and government after achieving independence from British domination in 1947.

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278
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Administration of Independent India

Administration of independent India drewn many transformations to get away from British colonial administration that propagates the colonial need such as maintenance of law and order, collection of revenue, tactics to hold the administrative power in British civil servants. 

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176
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Governance: The Journey, the Transformation

The twenty-first century should be an era of new forms of Governance different from what we have seen in the past. Due to widespread economic problems and fiscal constraints in the 1980's, governments around the world both rich and poor, concluded that government had become too big, too costly and ineffective. 

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243
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Good Governance: Serving the People

Good governance implies service to the people. Government’s task is to govern in a way that optimizes the development and welfare of its citizens. Measure of Good governance is how far the government is able to improve the quality of life of its people.

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280
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New Paradigms of Governance

The concept of ‘governance’ is not new. It is as old as human civilization. It has over the years gained momentum and a wider meaning. Apart from being an instrument of public affairs management, or a gauge of political development, governance has become a useful mechanism to enhance the legitimacy of the public realm.

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341
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Parivar Pehchan Patra (PPP) A Portable Initiative by the Government of Haryana for Welfare Schemes

The family stands as the key social institution in the social structures. The planning echelon in both income and spending are defined only in its context. 

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1615
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Participatory Forest Management: A Theoretical Analysis

In India, the paradigm of Participatory Forest Management (PFM) is proving to be transformative as it attempts to balance the intricate relationships between sustainable resource utilisation, forest regeneration, and conservation. India, which has about 70 million hectares of forest cover, struggles to meet the socioeconomic demands of the people who depend on the forests while also protecting these ecosystems.

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510
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Reviving Resilience: Millets as the Climate-Adaptive Crop

A long-term abutting weather situation that is particularly related to temperature and precipitation is called climatic change. Land-use changes, forest fires, Greenhouse Gas Emissions, and natural disasters like volcanic eruptions are all possible contributing factors to this Climate shift (Reddy, 2015).

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889
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Dying Yamuna River in Delhi, India

The Yamuna is a tributary of the holy Ganges. The main stream of the Yamuna River originates from the Yamunotri Glacier at Bandar Panch (38°59'N, 78°27'E) in the Mussoorie Ranges of the lower Himalayas, at an average altitude of about 6387 meters above sea level in the Uttarkashi district (Uttrakhand) increase.

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1419
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India’s Route towards Sustainable Development Goals- A Study of Reproductive Health Rights in India

When the nation moves towards higher standards of development there are several parameters that it needs to take care, not forgetting one of the crucial ones being the health of its citizens.

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331
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Catalyzing Sustainable Paradigm: Enabling Responsible Tourism through Local Self-Government in the Kanthalloor Village STREET Project

The paper identifies the STREET project as a sustainable model for enabling responsible tourism principles and practices with local self-governance as the implementation body.

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379
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Need of Statutory Unified Metropolitan Transport Authority for Better Transport Governance: A Case of Mumbai Metropolitan Region

The 73rd and 74th constitutional amendments brought an overhaul in public administration by empowering rural and urban local governance. 

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449
IIPA into Governance & Polity
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Decentralisation of Health Services in India: Perceptions of Service Users and Service Providers with Special Reference to Jhunjhunu District, Rajasthan

The study focused on assessing the two frameworks in context of Decentralisation of Health Services in Jhunjhunu District, Rajasthan viz. perceptions of service users and, service providers.

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264
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Swachh Bharat Mission: A Model for Good Governance and National Transformation

Governance is an age-old concept and it is all about making decisions and getting things done (UCLG, 2021). It happens at every level like countries, businesses, and even in smaller communities. 

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712
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Revolutionizing Health Policies in India: A New Paradigm

India's healthcare system has long been a subject of concern due to its inadequate infrastructure, limited access to quality healthcare, and stark disparities in health outcomes. 

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926
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Healthcare Opportunities for Right to Health in India

Right to health is primarily not just a call for consigning legal status of a human aspiration. It has much more to do with the civilisational preference of a nation state.

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651
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Trajectories to Good Governance: A Study of Select Gram Sabha in Pullur Periya Gram Panchayat, Kasaragod District, Kerala

Gram Sabha represents the fundamental unit of local governance. It acts as the integral component of the Panchayati Raj system, embodying the essence of participatory governance.

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500
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Transforming Governance: The Remarkable Journey of the Aspirational District Programme to Citizen Centric Governance

The Aspirational District Programme (ADP), launched by Prime Minister Sri Narendra Modi in January 2018, represents a significant policy initiative aimed at transforming governance in the country's most underdeveloped districts.

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Good Governance through E – Governance in India (with reference to State of Jharkhand)

The concept of governance is not new. It is as old as human civilisation. Civilisation is the characteristic of the people. It is one of the things that set human beings apart from the other species

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1156
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Judicial Administration in Relation with Information Technology

With his utopian yearning for a paganised unified globe devoid of all the limitations and boundaries that afflict our unreal world, Lennon scarcely considered the "Internet.

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257
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Curbing Corruption Through the Use of Communication Technology: An Indian Scanerio

Corruption is a complex socio-economic problem which universally affects all societies. The government being a large-scale organisation is also not immune to it. 

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503
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Governometrics of Public Administration in Delivering the Right Based Electronic Public Services: An Analytical Perspective of North Western Region

The issue of governance has received serious attention of researchers, policy makers, administrators and the national as well as international community. The New Public Management (NPM) concept is focused on service, quality, performance management and risk management of governance processes. 

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317
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Common Service Centres (CSCs) and Public Service Delivery: An Empirical Analysis of E – Mitra in Jaipur District, Rajasthan

The government provides services including healthcare, education, social support, and financial inclusion to the public. However, villagers and citizens in remote areas often struggle to access these services due to several constraints including inadequate infrastructure and inaccessibility. 

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641
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Digital Governance: Challenges and Strategies in the Digital Era

Digital governance, in the context of the digital era, involves the use of information and Communication Technologies (ICTs) to enhance and transform the delivery of public services, improve government efficiency, and engage citizens in decision-making processes. 

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1897
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Empowering Farmers in Digital India: An Empirical Analysis of the Implementation and Effectiveness of E – Governance Initiatives in Agriculture

Since the majority of India's population relies on agriculture for their living, the sector dominates the country's economy.  Agriculture only makes up less than 20 per cent of the nation's GDP (Ministry of Finance, 2018), emphasizing the sector's low-income production.

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838
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Right to Services through E – Governance: Redefining the Public Service

The 21st century has ushered in an era of rapid technological advancement, fundamentally altering how governments interact with their citizens.

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556
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Stakeholder perception, technology adoption and policy priorities in Indian healthcare – A systematic analysis

Healthcare is an essential aspect of any society, and in India, it holds a unique place due to its immense population and diverse healthcare needs.

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456
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Understanding Digital financial literacy and its role in financial behaviour and financial well being

E-commerce and digital technology have transformed the way people spend and save. There is an evident technological growth in the world of finance which is referred to as financial technology or fintech. Financial technology (Fintech) refers to the technological innovations that assist in enabling or improving the access to financial services digitally through the internet, smartphones or computers. 

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926
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Reimagining Social Equity in Indian Public Administration: Interrogating the discipline and beyond

The origin of ‘Social Equity’ in Public Administration can be legitimately traced to 1968 Minnowbrook Conference that brought together young minds in public administration.

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237
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Human Rights in 21st Century

Resumption of hostilities meant “hell on Earth has returned to Gaza. The resumption of hostilities is catastrophic.”

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364
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Role of Regulator in Governance: Case Study of Reserve Bank of India in Safeguarding Consumer Interest

The Reserve Bank of India (RBI), as India's central bank and regulatory authority, plays a pivotal role in shaping public administration and governance in the country. 

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437
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Regulatory Governance in India- Emerging Dimensions

Today we are living in an era of the ‘regulatory state’.  The expressions ‘regulation’, ‘regulatory governance’ and ‘regulatory institutions’ have become the buzzwords of governance and are  spread across social systems as well as state organisations and government strategies. 

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435
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Governance of Higher Education in India

Governance is defined as structures and processes of decision-making through which performance and accountability is ensured in the organisations.

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254
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How has Planning Evolved with the Introduction of the Gram Panchayat Development Plan In Karnataka? – A Process Level Analysis

Participatory planning involves the intensive participation of local communities in analysing their current situation, envisioning a long-term collective future and attempting to attain this vision through collective planning of development interventions that would be implemented by different state agencies area.

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334
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The Role of Backward Class Women Leaders in Rural Development

Since centuries backward class women were politically, economically, socially and educationally oppressed. They were deprived of their basic rights and needs.

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312
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Impact of Citizen Participation in Local Governance: with Special reference of Himachal Pradesh

Local governance is the cornerstone of democracy, where communities come together to make decisions that directly affect their daily lives.

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452
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Role of Indian Judiciary in Promoting Accountable and Responsive Administration

Intrinsically, India is a republican country that is organised as a federation with a parliamentary democracy. Similar to the United Kingdom, the President serves as the head of state in name only; in contrast, the Prime Minister is the de facto executive, or real head of the government.

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276
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Mission Karmayogi

India is rapidly integrating technology in both governance and in delivering goods and services. All this requires a worker (civil servant) who is not just committed but also has the competence to deliver on this evolving mandate. 

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430
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The Ethics of Co-designing Public Services in India

The civic engagement is an important hall mark of democracy. Ours has been one of the oldest and richest democratic traditions that have involved people in matters of public policy.

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180
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Ethical Dimensions in Public Administration: Navigating Challenges, Embracing Opportunities

With over eight thousand years of experience and intellectual growth (Cameron (1968), Edwards (Gadd, 1971), Hammond (1971), Eisenstadt (1963, 1993), Olmstead ( 1948), etc.), public administration has undergone numerous changes and transformations over its long history, but it has never been so challenged as in the last thirty years.

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163
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Policy Initiatives for Public Grievances Redressal: Steps towards Responsive & Accountable Governance

Good Governance is the key to a Nation’s progress and an important step towards it is the simplification of procedures and processes in the Government so as to make the entire system transparent and faster. 

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239
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Separation of Power: A Disputed Territory

The theory of separation of powers constitutes a key tenet of democratic governance.

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400
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Politics of Freebies: People-Centric or Anti-Development?

In recent years, the widespread practice of offering freebies, ranging from subsidised goods and services to outright giveaways, has become a prominent feature in economic policies worldwide.

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553
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Public-Centric Administration: Current Temporary Efforts and Possibilities of a Permanent System

From the study of the principles of origin of the state, it is concluded that the state has originated to make human life easier and this function of the state has been there every time.

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177
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Cooperative Federalism in India: Expectation and Challenges

India, is the world's largest democracy, with a population of 1.48 billion people. Its vast population and the ethnic diversity of its people, languages and cultural traditions make its federal structure necessary for nation.

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646
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Advancing Governance Paradigms in the Modern Era

A paradigm represents a framework, viewpoint, or collection of concepts that serves as a lens for understanding various subjects. In disciplines like science and philosophy, paradigms encompass specific theories, methodologies, and principles defining valid contributions within a field. 

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273
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Contemporary Trends in Public Administration: Focus on E - Governance

The field of public administration is experiencing a dramatic and rapid change. Locally and globally, some of the most significant trends that will have the role and function of public administrators is rapidly evolving as the needs and demands of citizens, governments and organisations influence their ability to create and implement policies.

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344
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Public Administration and Citizen Centric Governance

“Today, I would like to make a request to the bureaucracy of India, to every government employee, be it in the State Government or the Central Government.

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266
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Introduction

Public administration in the 21st century is undergoing significant transformation, not just in advanced countries but also in various regions of the developing world, as the calls for transformative change grow louder. These changes are propelled by globalisation, liberalisation and the diversification of service provision.

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282
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ADMINISTRATIVE REFORMS – LESSONS AND EXPERIENCES 2019-2023

Technology has immense potential to bring government and citizens closer. Today technology has become a powerful tool to empower citizens as well as a medium to optimize transparency and accountability in day-to-day functioning. 

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443
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Address at the Inaugural Ceremony of Good Governance Week

I am extremely honoured for having given this opportunity to present the initiatives taken by Uttar Pradesh, to achieve the vision of Good Governance.

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441
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Financial Management in India: Institutions, Instruments and Innovations in a Federal Polity

Financial management constitutes the cornerstone of modern democratic governance, determining not only the allocative priorities of the state but also the operational credibility of public institutions.

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624
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Techniques of Administrative Improvement

In an era where administrative agility defines the efficacy of democratic governance, this chapter, “Techniques of Administrative Improvement”, offers a comprehensive exploration of transformative tools, methods, and strategies that are reshaping public administration in India and globally.

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728
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Significant Issues in Public Administration

This chapter presents an overview of specific significant issues in public administration: Values in Public Service, Regulatory Commissions in India, National Human Rights Commission and Problems of Administration in India. 

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2240
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Urban local/Municipal Governance: Main Features, Structures, Finance and Problem Areas

This document cover brief and pointed framework of the detailed process of urban local /municipal governance in India with special reference to main features, structure, finance and problem/attention areas. 

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2133
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Administrative Reforms in India Since Independence

One of the most common public initiatives of all governments worldwide has been administrative reform. In response to the challenges posed by the political and socioeconomic environments, every country aims to improve its administrative systems. 

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3930
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Civil Services

The rapid pace and interdependence of global, political, social and economic developments have necessitated a critical need for improved efficiency and effective public institutions, administrative procedures and sound financial management to confront challenges for sustainable development in all countries.

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1657
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State Government and Administration in India: Theory, Policy, and Practice

India's governance framework is fundamentally federal, characterized by a division of powers between the Union government and the State governments. 

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3250
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Plans and Priorities for Economic Development and Social Justice in India

India’s journey since independence has been defined by its commitment to creating a just, equitable, and economically strong nation. 

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1772
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Union Government and Administration

The Parliament of India, comprising the Lok Sabha, Rajya Sabha, and President, serves as the supreme legislative body and cornerstone of Indian democracy.

comment 0
2573
IIPA into Governance & Polity
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The Impact of Khelo India: A Case Study of Churu District

In a nation as diverse and vibrant as India, the potential for sports to transform lives is immense. Sports are not merely a form of entertainment; they are a powerful catalyst for personal growth, community cohesion, and national pride.

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1396
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Improving the Training System for Civil Servants in the Kyrgyz Republic

This paper examines changes in the existing model of training civil servants in the context of the personnel policy pursued in the Kyrgyz Republic since 2021.

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309
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Public Sector Undertakings: Public Sector in Modern India

Public Sector Undertakings: Public sector in modern India; Forms of Public Sector Undertakings; Problems of autonomy, accountability and control; Impact of liberalization and privatization.

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1500
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Mission Youth in J&K: A Critical Analysis of PM Mission Youth in Shopian and Pulwama

The region of Jammu and Kashmir has long been characterized by a complex interplay of geopolitical tensions, socio-economic challenges, and cultural diversity. 

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976
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A Journey Towards Antyodaya to Sarvodaya

This paper examines the philosophical foundations and practical applications of Antyodaya and Sarvodaya in Indian socio-political thought.

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2068
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Change in Forms of Governance: Lessons from Public Administration in the Kyrgyz Republic

The text outlines the reasons and consequences of constitutional reforms in the organization of state power in the Kyrgyz Republic in 2021.

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259
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Evolution of Indian Administration and Philosophical & Constitutional framework of Government

The evolution of Indian administration reflects a historical continuum shaped by civilizational values and transformative changes. Spanning the Mauryan, Mughal, and British eras, each phase contributed distinct institutional structures and governance philosophies. 

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3213
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Khelo India Scheme: A Study of Sports Infrastructure in Delhi Metropolis

“The image of a country is not just about economic and military strength. The soft face of a country also makes a difference. 

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2041
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Yamuna: Navigating the Intersection of Culture and Conservation

This paper investigates the profound transformation of the Yamuna River in India, tracing its evolution from a physical resource to "Yamuna Maiya," a revered maternal deity.

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663
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From Developmental State to Innovative Inclusive State Insights from Korea for Sustainable Development in Transitional Economies

Since 1945, Korea has been regarded as a representative developmental state that achieved rapid economic growth. However, democratisation in 1987 and IMF crisis in 1997 revealed the limitations of the traditional developmental state model.

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394
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Financial Administration and Management in India

Understanding the distinction between financial administration and management is crucial for comprehending how government finances are structured and managed, ensuring both accountability and efficiency in the use of public funds. 

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1431
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Seamless End-to-End Service Delivery by New Delhi Municipal Corporation (NDMC)

The digital revolution has fundamentally transformed the landscape of public administration, giving rise to e-governance as a pivotal approach for enhancing government-citizen interactions.

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348
IIPA into Governance & Polity
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Sarvodaya Se Antyodaya through Inclusive Education Policy

The National Education Policy (NEP) 2020 marks a significant transformation in India's education system, replacing the NPE 1986 with a more inclusive, holistic, and multidisciplinary approach. 

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416
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Governance and Characteristics of Anti- Corruption Policy in Korea and Mongolia

As an initial output of the joint research between the Korean Institute of Public Administration (KIPA) and the National Academy of Governance (NAOG), this article provides overviews of the Korean and Mongolian legislative environment, governance and characteristics of the anti-corruption policies.

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367
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Techniques of Administrative Improvement

Administrative improvement is a strategic necessity in a fast-paced world. Techniques like O&M, Work Study, management aid tools such as network analysis form the cornerstone of efficient governance. MIS, PERT, and CPM tools equip administrators with the ability to anticipate challenges, and drive organizational success in an increasingly complex environment.

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1
IIPA into Governance & Polity
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PM Street Vendors Atmanirbhar Nidhi (SVANIDHI) Yojana and its Implementation: A Case Study of Varanasi

Street vendors are an integral part of the urban informal economy in India, providing essential goods and service that cater to the diverse needs of city residents. They operate in various capacities, from food vendors to artisans, and play a crucial role in enhancing the vibrancy and accessibility of urban life.

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1475
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Communication in India’s Growth: Navigating the Digital Age

This paper examines the critical role of communication in driving India's economic growth within the context of its diverse societal structure and the rapidly evolving information age. It argues that effective communication is not merely a tool for disseminating information but a fundamental force shaping development trajectories.

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872
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Mongolian Civil Service and Human Resource Management: Reforms and Challenges

This article outlines the stages of civil service reform in Mongolia and evaluates the specific activities implemented during each stage, along with their characteristics and outcomes.

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624
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Public Policy

One often wonders ‘what the government does’ and ‘why the government does what it does’ and equally importantly ‘what it does not do and why so’. According to Thomas R. Dye “public policy is whatever government chooses to do or not to do”, implying that government's actions and inactions both come into the realm of public policy. 

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1341
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Mission Ragi and Economic Benefits to Farmers - A Case Study of Gumla District

Millets, often referred to as "smart grains," have been integral to traditional diets in India for centuries. Among these, Ragi (finger millet) stands out due to its exceptional nutritional profile and adaptability to diverse climatic conditions.

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922
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Reimagining Sarvodaya for Contemporary Challenges

Amidst escalating climate crises, technological upheavals, and growing socioeconomic disparities, this paper delves into the timeless relevance of Gandhian Sarvodaya ("universal welfare") as a guiding framework for tackling 21st-century issues.

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712
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Administrative Reform in Mongolia: Stages, Lessons Learned

This paper aims to present insights, results, and stages of administrative reform in Mongolia over the past 30 years.

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306
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Personnel Administration

In the VUCA (Volatile, Uncertain, Complex and Ambiguous) world public servants' expectations are growing day by day that range from e-governance and citizen-centric delivery to maintaining constitutional morality.

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Har Ghar Jal' Scheme: A Comparative Study of Kancheepuram and Pudukkottai Districts

Access to safe drinking water is not merely a fundamental human right; it is a cornerstone of public health, economic development, and social equity. In rural India, where water scarcity and inadequate infrastructure pose significant challenges, the quest for reliable water supply becomes even more critical.

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492
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Democratising Finance: India's Path to Inclusive Banking

This paper explores the growing inclusiveness of India's banking sector, tracing its transition from a primarily government-controlled model to a more open and technologically advanced system.

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349
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Civil Service Training and Development: Historical Aspects and Challenges

This paper outlines the century-long history of Mongolia’s civil service training institution, the National Academy of Governance (NAOG), which plays a crucial role in meeting the contemporary needs of training and developing human resources within the civil service sector.

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467
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Development Dynamics : Building Inclusive and Sustainable Development

India stands at a crucial juncture in its quest for inclusive development that will bring prosperity across the spectrum. Large amounts of public funds are spent to address these issues, but their implementation and the quality of services delivered leave much to be desired.

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440
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One Nation One Ration Card: Impact Assessment in Rural India

The "One Nation One Ration Card" (ONORC) scheme, launched in 2020 under the National Food Security Act (NFSA), represents a transformative shift in India's public distribution system (PDS). 

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Communication: The Missing Catalyst in India's Growth

India has committed to achieving developed nation status by the centenary of its independence, leveraging cutting-edge technologies including AI tapping into its vast human capital, and implementing policies that foster high growth while addressing enduring social and economic inequalities.

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Political Value and Tradition of Mongolian Civil Service

This article explores the value and statehood of Mongolia by utilising Woodrow Wilson’s categorisation of “Judging by the constitutional histories of the chief nations of the modern world, there may be three periods of growth through which government has passed in all the most highly developed of existing systems, and through which it promises to pass in all the rest. 

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407
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Comparative Public Administration

Comparative public Administration focuses on comparing administrative structures, procedures, policy-making organs, the role of bureaucracy in different countries, the political executive, and control over bureaucracy.

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Comprehensive Study on Inclusive Education and Project PATHA

Education stands as the bedrock of human development, a force capable of unlocking individual potential and driving societal transformation.

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437
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Talent: Catalyst for India's Economic Ascendancy

This paper examines India's economic trajectory through the lens of its demographic dividend a substantial youth population exceeding 50% under age 25 within its 1.4 billion citizens. While this demographic advantage offers unprecedented economic potential, its promise is threatened by systemic challenges including inadequate education access, limited skill development, and employment scarcity, particularly in rural areas.

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477
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The Federal Ministerial Bureaucracy, the Legislative Process and Better Regulation

Over the last decades, Better Regulation has become a major reform topic at the federal and-in some cases-also at the Länder level.

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367
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Administrative Law

Remarkable technological and scientific progress has made the modern democratic State not a mere watch-dog or a police institution but an active participant interfering in almost every sphere of individual and corporate life in society in the changed role of a service state and a welfare state

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Enhancing Quality Education through Samagra Shiksha Abhiyan: A Case Study on Inclusive Education in Chitrakoot District

Education has long been recognized as a cornerstone for societal transformation, serving as a powerful catalyst for economic growth, social cohesion, and the reduction of inequalities.

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437
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India’s Health Equity: Challenges and Global Insights

This paper explores India's journey towards achieving universal health coverage (UHC) and health for all, focusing on the challenges and strategies for integrating marginalized groups into the healthcare system.

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753
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Major Challenges Associated with Reform and Innovation of Leadership Training and Development (Ltd), and Some Proposed Solutions: Reflections on Ltd Practices of CELAP

Since the reform and opening up, China’s leadership training has experienced three stages of development: the initial stage of leadership training and development in the early period of China’s reform and opening up to the world (1978-2002), the rapid growing stage of leadership training and development in the period of fast growing economy and society (2002- 2012) and the innovative…

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376
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Accountability and Control

Accountability and control are essential for efficient, ethical administration in public and private sectors. Accountability ensures officials answer for actions and resource use, while control involves mechanisms to monitor compliance with laws and goals, promoting responsibility and preventing misconduct. 

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1715
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Sotto Gujarat-Study of Enabling Factors in Deceased Organ Donation

Organ transplantation emerged as a critical intervention for patients suffering from end-stage organ failure, offering them a renewed chance at life. 

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447
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From Clinic to Community: Empowering Rural India

Healthcare in rural India presents unique challenges and opportunities. While global health metrics emphasize indicators like life expectancy, mortality rates, and healthcare infrastructure, they often fail to capture the socio-cultural nuances of rural communities

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414
IIPA into Governance & Polity
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Small Steps to Big Achievements: Innovative Practice of “Internet Plus” Government Service of Local Government in China

The “Internet plus” government service reform in China has progressed through three stages, namely one-stop service, one-window service, and companion service. This reform has become a significant example of reshaping the relationship between the local government and the public.

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344
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Organisations

An organisation is a group of two or more people working to achieve a common objective. The objectives of the organisation can be achieved through different theories. 

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421
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Planning and Implementation of Cowin Platform into National Covid-19 Vaccination Programme

The COVID-19 pandemic, which emerged in late 2019, has profoundly impacted global health systems, economies, and societies. 

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Antyodaya: An Indo-American Perspective

This paper explores the evolution of Indian welfare philosophy from Gandhi's nonviolent resistance to contemporary governance. It traces how the sacrifices of Indian revolutionaries fostered Sarvodaya and Antyodaya ideals, examining the philosophical underpinnings of these concepts in Advaita and dualistic traditions.

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415
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Online Education and Community Participation in Bangladesh: Challenges and Opportunities to Ensure Inclusive Learning During COVID-19 School Closure

Like most other countries around the world, after the emergence of the COVID-19 pandemic, Bangladesh's education system has undergone a radical change from the beginning of March 2020 onwards. The study attempts to analyse teachers’, students’ and parents’ perceptions and experiences about the online education in the COVID-19 pandemic at the school level.

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414
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Administrative Behaviour

Administrative Behaviour is a fundamental area of public administration that focuses on comprehending how people behave in groups and within organizations to accomplish shared objectives. 

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885
IIPA into Governance & Polity
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Innovative Health Services in Latur: A Study of Primary Health Care Center Transformations

Health is a fundamental human right and a critical indicator of development. The 2030 Agenda for Sustainable Development emphasizes the importance of ensuring health and well-being for all individuals. A key objective of this agenda is to guarantee favorable health outcomes, underscored by the endorsement of a new declaration during the Global Conference on Primary Health Care held in Astana,…

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385
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Transforming India: Policy Levers for Sustainable, Inclusive Growth

Despite its remarkable economic ascent, India's trajectory towards sustainable and inclusive prosperity is threatened by persistent economic inequalities, demographic pressures, governance constraints, and environmental degradation. 

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Realisation of Sustainable Development Goals Through Panchayati Raj Institutions

In this article, published reports have been used for analysing state-wise status of SDGs achievements and their correlations with attainments in areas of poverty-reduction and other developmental indicators. Also, progress made by GPs on various metrics related to SDGs has been corroborated with other relevant metrics

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446
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Institutional Dynamics of Governance Reform in India (1991–2016)

Loss of governance reform efficacy is an identified entrenched institutional problem in systems. Reform, anywhere, is a sticky material because holders of powers and their cronies have rarely shown altruistic intentions of relaxing their profiteering grips over resources.

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553
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Executive Summary

National Commission for Women (NCW) has entrusted the task to conduct a study on ‘Evaluation of the Impact of Mission Shakti in Women Empowerment in KBK Districts of Odisha’ to Indian Institute of Public Administration, New Delhi. 

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128
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Theme Paper on ‘One Nation, One Election’

"Democracy' and 'free and fair election' are inseparable. Elections are the centerpiece of democracy; it is difficult to visualize democracy without elections. Ensuring free and fair elections is the first prerequisite for the success of democratic process.

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1693
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Lateral Entry In Civil Services: Balancing the Demands for ‘Specialists’ and the Imperatives of ‘Social Justice’

The practice of bringing domain experts into the government is not new to India.

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Is the Idea of India’s One Nation, One Election A Miracle or A Disaster?

On September 1, 2023, a committee headed by former President Ram Nath Kovind explored the possibility of something called One Nation, One Election in India and ever since this thing has come out in public, political parties all across the country have been fuming with anger. 

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India's Endeavor towards Zero Hunger SUSTAINABLE DEVELOPMENT GOAL 2: Zero Hunger

The Sustainable Development Goals (SDGs) were adopted by the United Nations in 2015 as a universal call to action to end poverty, protect the planet, and ensure that all people enjoy peace and prosperity by 2030. 

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Collaborative Governance: The Indian Experience

This paper examines various initiatives taken by Government of India to promote collaborative governance in various sectors. With increasing needs and aspirations of the community for public services and the limited capacity of government to provide the same, the involvement of various stakeholders to deliver these services becomes important and necessity. 

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767
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Aspirational District Programme (ADP): A Comparative Study of Holistic Development in Baramulla and Bastar Districts

In the vast and diverse landscape of India, regional disparities in development have long posed significant challenges to achieving equitable growth and social justice. Recognizing the urgent need to address these disparities, the Government of India launched the Aspirational Districts Programme in January 2018. 

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2053
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Administrative Thought

A dynamic interaction between the recognition of human complexity in organizations and the pursuit of structural efficiency has shaped the evolution of administrative philosophy. The foundational works of Frederick W. Taylor, Max Weber, Mary Parker Follett, Elton Mayo, Chester Barnard, Rensis Likert, Chris Argyris, and Douglas McGregor are critically examined in this essay, which charts the shift from traditional administrative…

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New Challenges in Capacity Building of Civil Servants in Public Administration in India

In India, National Training Policy was formed in 2012, replacing the old policy of 1996. This was needed two reasons, new areas of administration given in the reports of second administrative reforms commission setup in 2005 and changing environment in different spheres of governance and new challenges of administration being faced by the civil servants.

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From Back Office to Boardroom - The Service Sector Leap

India's emergence as a global services powerhouse in the 21st century marks a profound and transformative shift. This evolution, far from a mere economic change, is a strategic leap driven by its demographic dividend, technological advancements, and the burgeoning global demand for specialized services.

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490
IIPA into Governance & Polity
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Excellence in Administration

Public administration, as the executive arm of the state, has tremendous responsibilities to match the needs and aspirations of the citizens of the state. The systems have evolved over the years in almost every country as the politico and socio-economic environment of the respective country have changed. 

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478
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Public Administration: Meaning, Nature, Scope and Significance

Public administration is the cornerstone of modern governance. It refers to the organization, management, and implementation of government policies and programs, carried out by public officials and institutions. As a vital mechanism of the state, public administration not only ensures the effective delivery of services to citizens but also upholds the principles of accountability, transparency, and rule of law.

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Tribal Development through Evidence-based Policy

Tribal Sustainable Development through Evidence-based Policy and Planning: A major issue in post-Independence India has been a misreading of demands of tribal communities. What they have been demanding pertains to choice upholding their traditions and customs and having ownership over natural resources

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The Revenge of Geography

As the Idiom of technological advancement takes its toll. The paper highlights a few poignant and emerging factors in the International Relations theorization. It was conservatively maintained by the defense strategists and the political leadership across the Global polity that foreign policy and the Diplomacy are greatly determined by the “given” of Geography and terrain

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457
IIPA into Governance & Polity
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Trinity of Citizen, Society and State

With the deepening of democracy, increased decentralisation, increasing social and political awareness, digital penetration, shifts in demography, demand for quality services by common citizens has been accelerating at a faster pace. In such a scenario, the role of State is critical for promoting equity in access to services. 

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361
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Reimagining Institutions

"Accelerating India's Development" holistically looks at India’s growth trajectory since gaining independence – it rounds up all where it has done well including unity, upholding the integrity of its constitution, retaining democratic values at its core. It also does not mince words to convey where all the nation has faltered such as falling short in delivery of public services including…

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335
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Income & Employment Intensive Growth Agenda

Income and Employment Intensive Growth Agenda for India: The paper examines income and employment status in the Indian labour force to identify policy attention and follow up. The macroeconomic policies taken during last one decade are yielding positive results leading to expansion of manufacturing and services and structural transformation in the economy.

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451
IIPA into Governance & Polity
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Social Security: Reality & Reforms

An Analysis of India's Social Welfare Programs: In a democracy, the state's role is to promote societal welfare. According to Aristotle, the state should not only ensure its survival but also improve the quality of life for its citizens. The state has a moral responsibility to its citizens. Modern views agree that the state should provide essential services like education,…

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666
IIPA into Governance & Polity
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Digital Innovations in Social Protection

Digital Innovations in Social Protection: Trends, Challenges, and Solutions: The integration of digital technologies into social protection systems represents a transformative shift with profound implications for the delivery of welfare services. This chapter explores the evolving landscape of digital innovations in social protection, contextualising these developments within the broader framework of universal social protection and a systemic approach to welfare.

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561
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Policing: Reality & Reforms

One of the most crucial aspects of our society is law enforcement, which deals with issues of law and order nationwide. It is an essential component of the state's legal system. The British government introduced a Police Act in 1861, which is still very relevant and based on policing. 

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Public Health & Nutrition Security

India’s Vision for 2047 aims to transform the nation into a developed country, with healthcare being pivotal for this progress. Achieving universal health coverage and modernising healthcare infrastructure are essential for fostering a healthy productive population, which in turn drives economic growth and reduces poverty. 

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386
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School Education & Building Blocks

Several challenges linger in the Indian education system, like rote learning, the non-existence of practical skills among students, and disparities in access to quality education. To deal with the criticism for excessive curriculum and unreasonable focus on rote learning, this chapter examines the strategies comprising the building blocks to reform Indian schools. 

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2018
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Social Development and State Effectiveness

Social development is expected to promote holistic improvement of individuals, institutions and their surrounding environments. Looking at the pace of development in India, the economy of most states requires strategic prioritization to accelerate improved well-being of the people. Accessibility to health, school education and public security are critical to the edifice of social development. 

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339
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Federal Finance and Macro Economic Management

India is the largest democracy in the world inhabited by about 1.36 billion people over an area of 3287 thousand square kilometers according to an estimate for 2021 based on Census 2011. The Indian economy is characterised as a middle-income emerging market economy. In the last three decades the economy has faced three major crises, i.e., balance of payment crisis…

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Public Service Delivery

Neoliberal policies pursued by India since 1990s have created a space for private enterprises hitherto occupied by the state entities, unshackled the existing enterprises and introduced reforms to facilitate private initiative. This chapter looks into the ecosystem of the private sector in general and the developments in three specific sectors- urban mobility, water supply and housing, to draw lessons for…

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Strategic Human Resource

This Chapter highlights the gradual transformation from Personnel Administration to Strategic Human Resource Management over the years in Government of India. However, there is still a long way to go. In this Chapter an attempt has been made to delineate the criticality to move towards Strategic HRM in Government of India to achieve India’s developmental goals.

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534
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Data Dissemination and Governance

Robust statistical data forms the cornerstone of an informed governance system. This paper studies the statistical system and data dissemination in the Centre and State governments in India, and the measures put in action to accelerate the data dissemination process. Arguing that the availability of high-frequency statistical data is a necessary condition for good governance, the first section of the…

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429
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Local Self-Governments

In the Amrit Kaal (golden period) of independent India, the ‘citizen first’ approach guides public governance by deepening the outreach of service delivery mechanism so that international standards could be achieved in India@100.  The goal can only be achieved by all inclusive governance involving stronger and effective local self-governments both panchayats and municipalities.

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5194
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Creative Bureaucracy

In modern societies, with the increasing role of the state in social and economic fields, emphasis on the quality of its governance is of prime concern to all. Indian bureaucratic system of governance is founded on the principle of rule of law, as the state power is divided amongst three chief organs, each has the its own quality under a…

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991
IIPA into Governance & Polity
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Governance and Electoral Politics

This paper discusses the concept of good governance and its relations with the electoral politics in Indian context. It highlights the various strategies employed by the government and related agencies for the growth and development of the country. Major reforms pertaining to the country’s infrastructure, IT, administration, economy and public services are a few areas that have been explored in…

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544
IIPA into Governance & Polity
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Sankalp of Viksit Bharat

With the Indian government’s vision to transform India into a developed nation by 2047, marking hundred years of independence, it has become of highest importance to learn from the past, tenaciously work in the present and step towards the future with complete efficiency. In its 77 years of becoming a democracy, India has soared high with continuous transformations marked by both…

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Viksit Path: Kartavya Path

The vision of Viksit Bharat can be realised through Viksit States, and that the aspiration of Viksit Bharat should reach the grassroot level i.e. to each district, block, and village. For this, each State and District should create a vision for 2047 so as to realise Viksit Bharat @ 2047.

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