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Building Ethics in Decision-Making to Achieve Productivity and Efficiency

Abstract 

This study aims to propose systematic, measurable, and actionable frameworks for ensuring ethical decision-making within organizational governance structures. It explores the key dimensions of ethical leadership and governance, drawing upon established frameworks and contemporary practices. The study focuses on developing tools and mechanisms for codifying decision-making processes to promote transparency, accountability, and compliance. It aligns ethical decision-making with organizational goals to foster corruption-free governance and sustainable development. By incorporating the 3 C’s framework, compliance, consensus, and consequences, it seeks to enhance organizational integrity through robust ethical practices. A case study examining procedural anomalies in a promotion policy implementation is used to demonstrate the application of these ethical principles in real-world scenarios. The findings highlight the need for revised policies, enhanced transparency, and the establishment of independent grievance mechanisms to ensure ethical decision-making across all levels of governance.

Keywords: Ethical decision-making, organizational governance, promotion policy, sustainable development, ethical framework, grievance resolution.

1. Introduction 

1.1 Importance of Ethics

When leaders prioritize ethics, they not only set a standard for employees to follow but also inspire trust among stakeholders, including clients, partners, and the public. This trust forms a valuable intangible asset, enhancing an organization’s reputation and contributing to long-term resilience and loyalty.

Trust and credibility: Ethical behavior builds trust, which is essential for effective teamwork and collaboration. When employees believe their leaders and colleagues act with integrity, they are more likely to engage openly and contribute positively to the organizational environment (Brown & Treviño, 2006).

Reputation management: Organizations known for their ethical standards are likelier to enjoy a positive reputation. This reputation can enhance customer loyalty and attract talent, as individuals prefer to associate with companies that align with their values (Fombrun, 1996).

Legal compliance: Adhering to ethical standards often correlates with compliance with laws and regulations. Organizations that prioritize ethics are less likely to engage in illegal activities, thereby mitigating risks of legal penalties and financial losses (Jones, 1991).

1.2 Impact of Unethical Decision-Making

Unethical decision-making can lead to devastating consequences for organizations, their employees, stakeholders, and society as a whole. These impacts can be categorized into several key areas:

Organizational reputation: Unethical decisions can severely damage an organization’s reputation. When unethical behavior becomes public, it can lead to a loss of trust among customers, partners, and the public. This erosion of trust can result in decreased sales, loss of customers, and long-term reputational harm (Brown & Treviño, 2006). For instance, companies involved in scandals, such as Enron and Volkswagen, faced significant backlash that affected their market position and trustworthiness (Sweeney, 2019).

Employee morale and productivity: Employees may feel demotivated or disengaged if they perceive their organization as unethical. This disillusionment can result in higher turnover rates and decreased overall productivity (Mayer et al., 2012). A study found that ethical leadership positively influences employee commitment and job satisfaction, indicating that ethical decision-making fosters a more engaged workforce (Walumbwa et al., 2010).

Legal consequences: Engaging in unethical decision-making often leads to legal ramifications. Organizations may face lawsuits, fines, or sanctions from regulatory bodies, which can impose significant financial burdens. For example, the financial penalties faced by companies like Wells Fargo for unethical practices highlight the heavy costs associated with unethical behavior (Friedman, 2017).

2. The Role of Ethical Leadership 

Ethical leadership has gained prominence as a critical factor in organizational success and corporate governance. Defined as the demonstration of normatively appropriate conduct through personal actions and interpersonal relationships, ethical leadership encompasses principles such as integrity, honesty, fairness, and accountability (Brown & Treviño, 2006).

2.1 Ethical Leadership and Organizational Culture

Research indicates that ethical leadership significantly shapes organizational culture. Leaders who model ethical behavior and decision-making foster an environment of trust and transparency. For instance, Kuenzi and Schminke (2009) found that ethical leadership is positively correlated with an ethical organizational climate, which in turn reduces unethical behaviors among employees. This alignment of leadership and culture encourages a shared commitment to ethical standards, ultimately enhancing employee morale and engagement.

2.2 Ethical Leadership and Employee Engagement

Ethical leaders promote a sense of purpose and belonging among employees, leading to increased job satisfaction and commitment. Mostafa (2020) reported that ethical leadership positively influences work meaningfulness, which is a key predictor of employee engagement.

2.3 Impact on Corporate Governance

According to Ayugi (2024), ethical leaders facilitate effective governance by establishing a moral framework that guides decision-making processes. This framework not only aligns with legal standards but also reflects a commitment to ethical principles that foster stakeholder trust and corporate reputation. Ethical leadership has been linked to better organizational performance, as it encourages responsible decision-making that considers the interests of all stakeholders (Sarwar et al., 2020).

2.4 Challenges to Ethical Leadership

Despite its benefits, ethical leadership faces several challenges within organizations. One significant barrier is the presence of competing interests and organizational politics, which can undermine ethical initiatives (Zaim et al., 2021). Leaders may encounter resistance when attempting to implement ethical practices, especially in environments where unethical behavior is normalized. Additionally, the complexity of ethical dilemmas can hinder leaders from making decisions that align with ethical standards (Fu et al., 2020).

3. Objective of the Study

The study aims to:

i. Identify and analyze the key dimensions of ethical leadership and governance through established frameworks and contemporary practices.

ii. Design monitoring and evaluation systems to measure ethical adherence and provide actionable insights for continuous improvement.

iii. Establish a holistic framework that integrates compliance, consensus-building, and consequence analysis as pillars of ethical decision-making in governance structures.

4. Methodology

Ethical decision-making can be drawn from the 3 C’s of ethical decision-making, which include compliance, consensus, and consequences. According to DuBois (2008), ethical decision-making involves generating and implementing decisions that adhere to legal and professional standards while respecting stakeholders, such as coworkers, customers, and society. The first principle, compliance, asserts that decisions are ethical if they comply with explicit rules, such as organizational policies, legal regulations, or industry standards. The second principle, consensus, involves ensuring that the majority of society or a specific group views the decision as ethically sound, based on shared values and societal expectations. Finally, the consequences principle holds that a decision is ethical if it maximizes benefits and minimizes harm to the greatest number of people. In organizations, the emphasis on these principles reflects the broader ethical culture, which should involve open dialogue and engagement across all levels to ensure ethical decision-making that goes beyond compliance to foster trust, integrity, and long-term organizational effectiveness (Kaptein, 2011).

5. Case Study: Procedural Anomalies in Promotion Policy Implementation

A real-life case based on a consultant's experience highlights the promotion policy of an organization that may be referred to as the National Important Organization (NIO). In 1980, NIO established a promotion policy emphasizing seniority-cum-merit-based promotions. The policy allocated weightage across three components: annual performance (30%), length of service (20%), and suitability for higher responsibilities assessed through an interview (50%) for promotion from (i) Deputy Director to Director Grade II, (ii) Director Grade II to Director Grade I whereas promotion policy was not available for promotion from Director Grade I to Deputy Director General (DDG). This framework was revised in 1987 to prioritize merit-cum-seniority, though the structural components of the policy remained unchanged.

Also, for decades, the promotions were conducted without a clearly defined structure for the Departmental Promotion Committee (DPC). This lack of clarity was addressed in a 2021 order that established a standing structure for the DPC as follows:

Promotion from Director Grade-I to Deputy Director General: The committee includes one Director General (DG), one Joint Secretary-level officer to the Government of India, and one expert from a Government Organization, Public Sector Unit, or National Institute.

Promotion from Director Grade-II to Director Grade-I: The committee comprises one DG, one Director-level officer from the Government of India, and one DDG.

Promotion from Deputy Director to Director Grade-II: The committee consists of one DG, one DDG, and one Director Grade-I.

In 2023, operational challenges emerged when there was no incumbent in the position of DDG. As per the order of 2021, the DG issued an order having the name of officers with designation and with the name of post “title (when appointed)” for DPC purposes. However, before such orders could be implemented, the nominated officers got promoted to the next level, resulting in a DPC structure comprising one DG and two DDG-designated officials instead of the approved composition for promotion from Deputy Director to Director Grade II. However, the same composition was used in the conduct of the interview for promotion.

Furthermore, candidates were not informed about the promotion policy or its subsequent orders before their implementation in the DPC process. Despite demonstrating excellent performance during the evaluation period, many candidates were denied promotion. Consequently, 4-5 candidates could assess such anomalies and raise objections to the interview process, citing concerns such as an insufficient number of questions, inadequate response time, and an unusual haste in evaluation of results.

The candidates submitted their representation, challenging the DPC's decision. However, the organization rejected the representation through a committee comprising officers from the same DPC, without providing detailed justifications. 

Subsequently, the matter was escalated to the Appellate Authority, which constituted a Higher-Powered Committee, which reviewed the case and identified the following procedural flaws:

i. Promotion Policy: The policy was either non-existent or outdated

ii. DPC Composition: The composition of the DPC was not as per the approved policy

iii. Lack of Transparency: The organization failed to adhere to the requisite benchmark practices in conducting the promotion

iv. Haste in DPC conduction: It has caused multiple lapses in adherence to the policy.

6. Case Study Analysis

The 3C's model for ethical decision-making, Compliance, Consensus, and Consequences, provides a structured framework for analysing the ethical dimensions of this case study at various levels. Here’s an analysis of each level:

6.1 Compliance

This dimension addresses the concern of adherence to laws, regulations, and established policies. The promotion procedure was based on a policy that was vague and failed to mention provisions regarding promotion up to the level of Deputy Director General (DDG). Moreover, the composition of the DPC did not comply with the prescribed structure, as it included two DDG-designated officials instead of the prescribed members. Candidates were inadequately informed about the process, and the interview process was not transparent, thereby violating established criteria. 

6.2 Consensus

The process of a Departmental Promotion Committee (DPC) failed to demonstrate adequate involvement and consensus-building with relevant stakeholders, including the candidates. The rejection of the representations made by candidates who had members from DPC raised serious questions of conflict of interest, which taints the integrity of the procedure and erodes trust from the stakeholders. 

6.3 Consequences

This dimension assesses the results and ethical implications of the judgments rendered. Procedural deficiencies and a lack of transparency at the DPC level have made everyone distrust the organization and reduced the confidence of employees in the process of promotion process. Neglect of grievances and the absence of fair procedures discouraged candidates and also brought the overall morale of the organization lower. 

6.4 Recommendations for Ethical Decision-Making

There is a necessity for a review of the promotion policy to update the obsolete clauses.

The Departmental Promotion Committee (DPC) should strictly follow a prescribed constitution. 

Policies, criteria, and procedures for interviews would be effectively communicated. 

A neutral grievance redressal mechanism needs to be established.

7. Model Framework for Ethical Decision-Making 

Distinguishing approving authority from executing functions: To avoid conflicting interests, there should be a clear separation between authorities in decision-making and execution. This stems from the Central Vigilance Commission of India's public procurement system has established guidelines distinguishing the functions of tender review committees and approving authorities. This ensures transparency and objectivity in contract allocation (Central Vigilance Commission, 2023).

Documented code of conduct: The committee members should follow an established code of conduct that ensures integrity in decision-making. The United Nations has a comprehensive code of conduct for its personnel that advocates for ethical behavior and impartiality in policy execution (United Nations, 2022).

Documentation and accountability of decisions: Ensuring the accurate recording of decisions along with the reasons thereof is the first step toward accountability. A prime example is the U.S. Food and Drug Administration (FDA), which demands that every decision regarding medication approvals, from meeting minutes to accompanying documents, be documented to ensure public confidence (FDA, 2021).

Verification of ethical standards and qualifications for committee members: The World Bank's procurement committees assess participants through a review of their qualifications and histories to guarantee ethical practices in project execution (World Bank, 2020).

Policy review audit: Regular audits of policies guarantee compliance with ethical norms and assess their efficacy. The Australian government routinely evaluates its immigration rules to guarantee adherence to human rights responsibilities and consistent implementation across instances (Australian Department of Home Affairs, 2022).

Stakeholder contributions: Stakeholders are included in the policy-making process to ensure that the policies are in line with the expectations of stakeholders. The European Union seeks public opinion in the development of environmental regulations to ensure conformity with the expectations of citizens and industries (European Commission, 2022).

Grievance resolution metrics: Equitability and efficiency are guaranteed when assessing the effectiveness of grievance redressal mechanisms. The Integrated Grievance Redressal System (IGRS) for the respective state or CPGRAMS at the central level offers measures for complaint resolution. It evaluates the quality of responses to ensure client satisfaction.

Conclusion

The 3C's model, compliance, consensus, and consequences, promotes systematic approaches to ensure transparency and accountability. A case study on procedural anomalies in promotion policies shows lapses such as outdated guidelines, inadequate communication, and conflicting interests in grievance redressal that eroded trust and organizational morale. The findings suggest updating obsolete policies, ensuring compliance with established frameworks, and having a complaint process free of biased interest. Ethical leadership, which advocates for openness and stakeholders' accord, is essential in ensuring that decisions are aligned with organizational and social goals.

References

1. AYugi, I. (2024). Ethical leadership and its impact on corporate governance. Eurasian Experiment Journal of Arts and Management, 5(3), 35-39.

2. Brown, M. E., & Treviño, L. K. (2006). Ethical leadership: A review and future directions. Leadership Quarterly, 17(6), 595-616.

3. DuBois, C. (2008). Ethical Decision Making. Journal of Business Ethics, 8(2), 341-357.

4. Fombrun, C. J. (1996). Reputation: Realizing Value from the Corporate Image. Harvard Business Review Press.

5. Friedman, H. (2017). Wells Fargo fined $3 billion over fake accounts scandal. CNN Business. Retrieved from CNN Business.

6. JOnes, T. M. (1991). Ethical decision making by individuals in organizations: An issue-contingent model. Academy of Management Review, 16(2), 366-395.

7. Kaptein, M. (2011). The Ethical Culture in Organizations: Theory and Practice. Springer.

8. Kepstein, M. (2011). Understanding unethical behavior by unraveling ethical culture. Human Relations, 64(6), 843-869.

9. Kuenzi, M., & Schminke, M. (2009). Ethical climate, ethical leadership, and employee outcomes: An empirical investigation. Journal of Business Ethics, 45(4), 423-439.

10. Mayer, D. M., Aquino, K., Greenbaum, R. L., & Kuenzi, M. (2012). Who displays ethical leadership, and why does it matter? Business Ethics Quarterly, 22(2), 345-373.

11. Mostafa, A. M. (2020). Ethical leadership, work meaningfulness, and work engagement in the public sector. Review of Public Personnel Administration, 40(1), 112-131.

12. Sarwar, H., Ishaq, M. I., Amin, A., & Ahmed, R. (2020). Ethical leadership, work engagement, employees’ well-being, and performance: A cross-cultural comparison. Journal of Sustainable Tourism, 28(12), 2008-2026.

13. Sweeney, J. (2019). The legacy of Enron: A cautionary tale for corporate America. Harvard Business Review. Retrieved from HBR.

14. Walumbwa, F. O., Luthans, F., Avey, J. B., & Okey, M. (2010). Authentically leading groups: The mediating role of collective efficacy and trust. Journal of Organizational Behavior, 31(1), 1-19.

15. Zaim, H., Demir, A., & Budur, T. (2021). Ethical leadership, effectiveness, and team performance: An Islamic perspective. Middle East Journal of Management, 8(1), 42-66.

Aggrawal Nitin, Pandey Atul • 1 day ago
IIPA Governance & Polity • 1 day ago

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Viksit Bharat @2047 Governance Transformed

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IIPA into Governance & Polity
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Role of Fast Track Special Courts in curbing crimes against Women: An Assessment

The hallmark of any criminal justice system rests on some key robust principles. Access to justice, being a component of justice is one of them. It encompasses speedy and expeditious trial. Otherwise, justice loses its true value and essence.

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1511
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Promoting Sustainable, Peaceful and Inclusive societies through Tourism Development: Survey Findings of cleanliness dimension

The future of tourism lies in those destinations that conserve a clean environment and reflect natural beauty as the majority of foreign tourists appreciate cleanliness and want full value for their money spent, with no compromise with their health while on tour.

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673
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Role of Shared Prosperity in promoting Peaceful and Inclusive societies

India has surpassed France and the UK to become the fifth largest economy in the world with a nominal Gross Domestic Product (GDP) estimated to be around $ 3.12 trillion for FY22. For the fiscal year 2022-23, a healthy growth rate of approximately 7% is anticipated.

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542
IIPA into Governance & Polity
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Contribution of PSUs in building Competent workforce for the Nation

This study analyses the current contribution of the Public Sector Enterprises (PSEs) in building a competent workforce for the nation while identifying the policy gaps that have led to disinvestment, privatisation, and closure of these PSEs.

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789
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Sustainable Development in the energy Sector using Artificial Intelligence

Technological advancements in the field of Artificial intelligence (AI) are being adopted by society at large since it has the potential to change the way we transact.

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479
IIPA into Governance & Polity
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Drone-Based Delivery of Services and Aerial Transportation

This paper offers an integrated digital drone-based services solution for cities & towns, controlled through an integrated smart control room and/or where users may call in for support of required service, on a time-sharing basis; charged according to No of drones, payload, distances and time calculations.

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594
IIPA into Governance & Polity
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Sustainability of Public Sector Enterprises for Nation Building: An Assessment of Disinvestment Strategies in India

The Public Sector Enterprises (PSEs) have contributed significantly in the growth and development journey of India. Over the past few years, survival and viability of some of the PSUs have posed significant challenges before the Government.

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668
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Endurance Sports: Road to Fitness Consciousness and Societal Health

The Ironman triathlon is considered one of the most demanding endurance races globally, encompassing long-distance swimming, cycling, and running.

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479
IIPA into Governance & Polity
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Role of Social Support System in ensuring Good Health and Wellbeing

With the emerging global crisis of climate change outbreak of COVID-19, it is imperative that how significant it is to maintain the balance between ecology, environment, and human life. 

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363
IIPA into Governance & Polity
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Promoting Health and Happiness through Yoga

Health and happiness are valuable assets of human life. Traditional Indian knowledge system particularly Yogic and Ayurvedic texts, elaborately describes ways and means to live disease-free, healthy, and happy life.

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474
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Cycling as a bridge from Health to Environment

This paper covers the health benefits of cycling and how it has a positive impact on the environment. It examines the Dutch model of the development of cycling, how it may be adapted to Indian conditions, and help to overcome the barriers to cycling, in the Indian context.

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501
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Strategies for increase the contribution of Women in Nation Building

This study starts with an Indian benchmark method of the Vedic era that was used to ensure equality and women's contribution to nation-building. Subsequently, the existing practices and policies have been reviewed for gaps. 

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645
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Role of Self-Help Groups in achieving Sustainable Development Goals: A Case Study Analysis

The transformation of the lives of rural women towards their betterment is a critical issue in the development process of countries around the world. Poverty, lack of financial awareness, minimal or no education, and women's disempowerment are reasons for the poor condition of rural women.

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511
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Role of Inclusive Leadership among Working Women with Disabilities

The concept of inclusion has transcended its status as a social construct and has drawn significant attention from organisational practitioners and scholars.

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448
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Transition for Ancient Indian Education System to National Education Policy

This paper delineates the significance of education for the growth and development of human being. Indeed, educational attainment is associated with many diverse social outcomes.

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632
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Role of Education in Building Next Generation Leadership and Youth Entrepreneurship

In this VUCA world, changes are taking place at a very high pace. Development of new technologies has created cut throat competition among organizations which require ever-evolving leaders to manage disruption efficiently. 

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477
IIPA into Governance & Polity
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Governing Higher Education in Jammu and Kashmir

Education is the essential part of any development as it is a means of social improvement and material wellbeing, especially for the economically and socially backward people. 

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1215
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Perform, Reform and Transform: Driving the Change

The nation's attitude toward development and growth has altered as a result of policy pronouncements that are mixed with decision that are quite reformative. 

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618
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Governance: Then and Now in India

Governance in India has evolved significantly over the years. Here's a brief overview of governance in India, comparing the past and the present.

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1652
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Public Policy Initiatives in India

Digital Transformation and E-Government: Through the "Digital India" project, India has made tremendous progress in modernizing government services and information.

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901
IIPA into Governance & Polity
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Shifting the Paradigm for Good Governance

In India, the procedure of shifting the paradigm for good governance has been dynamic and continuing. A notion known as "good governance" includes a number of rules and procedures designed to guarantee the efficiency, effectiveness, and accountability of governmental institutions.

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706
IIPA into Governance & Polity
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Reform Phase: An Attempt for a New Nation

India undertook substantial reforms in a number of areas of its economy, society, and government after achieving independence from British domination in 1947.

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496
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Administration of Independent India

Administration of independent India drewn many transformations to get away from British colonial administration that propagates the colonial need such as maintenance of law and order, collection of revenue, tactics to hold the administrative power in British civil servants. 

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399
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Governance: The Journey, the Transformation

The twenty-first century should be an era of new forms of Governance different from what we have seen in the past. Due to widespread economic problems and fiscal constraints in the 1980's, governments around the world both rich and poor, concluded that government had become too big, too costly and ineffective. 

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589
IIPA into Governance & Polity
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Good Governance: Serving the People

Good governance implies service to the people. Government’s task is to govern in a way that optimizes the development and welfare of its citizens. Measure of Good governance is how far the government is able to improve the quality of life of its people.

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548
IIPA into Governance & Polity
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New Paradigms of Governance

The concept of ‘governance’ is not new. It is as old as human civilization. It has over the years gained momentum and a wider meaning. Apart from being an instrument of public affairs management, or a gauge of political development, governance has become a useful mechanism to enhance the legitimacy of the public realm.

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782
IIPA into Governance & Polity
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Parivar Pehchan Patra (PPP) A Portable Initiative by the Government of Haryana for Welfare Schemes

The family stands as the key social institution in the social structures. The planning echelon in both income and spending are defined only in its context. 

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2606
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Participatory Forest Management: A Theoretical Analysis

In India, the paradigm of Participatory Forest Management (PFM) is proving to be transformative as it attempts to balance the intricate relationships between sustainable resource utilisation, forest regeneration, and conservation. India, which has about 70 million hectares of forest cover, struggles to meet the socioeconomic demands of the people who depend on the forests while also protecting these ecosystems.

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1026
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Reviving Resilience: Millets as the Climate-Adaptive Crop

A long-term abutting weather situation that is particularly related to temperature and precipitation is called climatic change. Land-use changes, forest fires, Greenhouse Gas Emissions, and natural disasters like volcanic eruptions are all possible contributing factors to this Climate shift (Reddy, 2015).

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1565
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Dying Yamuna River in Delhi, India

The Yamuna is a tributary of the holy Ganges. The main stream of the Yamuna River originates from the Yamunotri Glacier at Bandar Panch (38°59'N, 78°27'E) in the Mussoorie Ranges of the lower Himalayas, at an average altitude of about 6387 meters above sea level in the Uttarkashi district (Uttrakhand) increase.

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2393
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India’s Route towards Sustainable Development Goals- A Study of Reproductive Health Rights in India

When the nation moves towards higher standards of development there are several parameters that it needs to take care, not forgetting one of the crucial ones being the health of its citizens.

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616
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Catalyzing Sustainable Paradigm: Enabling Responsible Tourism through Local Self-Government in the Kanthalloor Village STREET Project

The paper identifies the STREET project as a sustainable model for enabling responsible tourism principles and practices with local self-governance as the implementation body.

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660
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Need of Statutory Unified Metropolitan Transport Authority for Better Transport Governance: A Case of Mumbai Metropolitan Region

The 73rd and 74th constitutional amendments brought an overhaul in public administration by empowering rural and urban local governance. 

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762
IIPA into Governance & Polity
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Decentralisation of Health Services in India: Perceptions of Service Users and Service Providers with Special Reference to Jhunjhunu District, Rajasthan

The study focused on assessing the two frameworks in context of Decentralisation of Health Services in Jhunjhunu District, Rajasthan viz. perceptions of service users and, service providers.

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593
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Swachh Bharat Mission: A Model for Good Governance and National Transformation

Governance is an age-old concept and it is all about making decisions and getting things done (UCLG, 2021). It happens at every level like countries, businesses, and even in smaller communities. 

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1404
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Revolutionizing Health Policies in India: A New Paradigm

India's healthcare system has long been a subject of concern due to its inadequate infrastructure, limited access to quality healthcare, and stark disparities in health outcomes. 

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1529
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Healthcare Opportunities for Right to Health in India

Right to health is primarily not just a call for consigning legal status of a human aspiration. It has much more to do with the civilisational preference of a nation state.

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1283
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Trajectories to Good Governance: A Study of Select Gram Sabha in Pullur Periya Gram Panchayat, Kasaragod District, Kerala

Gram Sabha represents the fundamental unit of local governance. It acts as the integral component of the Panchayati Raj system, embodying the essence of participatory governance.

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Transforming Governance: The Remarkable Journey of the Aspirational District Programme to Citizen Centric Governance

The Aspirational District Programme (ADP), launched by Prime Minister Sri Narendra Modi in January 2018, represents a significant policy initiative aimed at transforming governance in the country's most underdeveloped districts.

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1431
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Good Governance through E – Governance in India (with reference to State of Jharkhand)

The concept of governance is not new. It is as old as human civilisation. Civilisation is the characteristic of the people. It is one of the things that set human beings apart from the other species

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2030
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Judicial Administration in Relation with Information Technology

With his utopian yearning for a paganised unified globe devoid of all the limitations and boundaries that afflict our unreal world, Lennon scarcely considered the "Internet.

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559
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Curbing Corruption Through the Use of Communication Technology: An Indian Scanerio

Corruption is a complex socio-economic problem which universally affects all societies. The government being a large-scale organisation is also not immune to it. 

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994
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Governometrics of Public Administration in Delivering the Right Based Electronic Public Services: An Analytical Perspective of North Western Region

The issue of governance has received serious attention of researchers, policy makers, administrators and the national as well as international community. The New Public Management (NPM) concept is focused on service, quality, performance management and risk management of governance processes. 

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549
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Common Service Centres (CSCs) and Public Service Delivery: An Empirical Analysis of E – Mitra in Jaipur District, Rajasthan

The government provides services including healthcare, education, social support, and financial inclusion to the public. However, villagers and citizens in remote areas often struggle to access these services due to several constraints including inadequate infrastructure and inaccessibility. 

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Digital Governance: Challenges and Strategies in the Digital Era

Digital governance, in the context of the digital era, involves the use of information and Communication Technologies (ICTs) to enhance and transform the delivery of public services, improve government efficiency, and engage citizens in decision-making processes. 

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3827
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Empowering Farmers in Digital India: An Empirical Analysis of the Implementation and Effectiveness of E – Governance Initiatives in Agriculture

Since the majority of India's population relies on agriculture for their living, the sector dominates the country's economy.  Agriculture only makes up less than 20 per cent of the nation's GDP (Ministry of Finance, 2018), emphasizing the sector's low-income production.

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1490
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Right to Services through E – Governance: Redefining the Public Service

The 21st century has ushered in an era of rapid technological advancement, fundamentally altering how governments interact with their citizens.

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1441
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Stakeholder perception, technology adoption and policy priorities in Indian healthcare – A systematic analysis

Healthcare is an essential aspect of any society, and in India, it holds a unique place due to its immense population and diverse healthcare needs.

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770
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Understanding Digital financial literacy and its role in financial behaviour and financial well being

E-commerce and digital technology have transformed the way people spend and save. There is an evident technological growth in the world of finance which is referred to as financial technology or fintech. Financial technology (Fintech) refers to the technological innovations that assist in enabling or improving the access to financial services digitally through the internet, smartphones or computers. 

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1862
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Reimagining Social Equity in Indian Public Administration: Interrogating the discipline and beyond

The origin of ‘Social Equity’ in Public Administration can be legitimately traced to 1968 Minnowbrook Conference that brought together young minds in public administration.

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545
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Human Rights in 21st Century

Resumption of hostilities meant “hell on Earth has returned to Gaza. The resumption of hostilities is catastrophic.”

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686
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Role of Regulator in Governance: Case Study of Reserve Bank of India in Safeguarding Consumer Interest

The Reserve Bank of India (RBI), as India's central bank and regulatory authority, plays a pivotal role in shaping public administration and governance in the country. 

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912
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Regulatory Governance in India- Emerging Dimensions

Today we are living in an era of the ‘regulatory state’.  The expressions ‘regulation’, ‘regulatory governance’ and ‘regulatory institutions’ have become the buzzwords of governance and are  spread across social systems as well as state organisations and government strategies. 

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881
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Governance of Higher Education in India

Governance is defined as structures and processes of decision-making through which performance and accountability is ensured in the organisations.

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810
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How has Planning Evolved with the Introduction of the Gram Panchayat Development Plan In Karnataka? – A Process Level Analysis

Participatory planning involves the intensive participation of local communities in analysing their current situation, envisioning a long-term collective future and attempting to attain this vision through collective planning of development interventions that would be implemented by different state agencies area.

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701
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The Role of Backward Class Women Leaders in Rural Development

Since centuries backward class women were politically, economically, socially and educationally oppressed. They were deprived of their basic rights and needs.

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524
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Impact of Citizen Participation in Local Governance: with Special reference of Himachal Pradesh

Local governance is the cornerstone of democracy, where communities come together to make decisions that directly affect their daily lives.

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1162
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Role of Indian Judiciary in Promoting Accountable and Responsive Administration

Intrinsically, India is a republican country that is organised as a federation with a parliamentary democracy. Similar to the United Kingdom, the President serves as the head of state in name only; in contrast, the Prime Minister is the de facto executive, or real head of the government.

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1034
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Mission Karmayogi

India is rapidly integrating technology in both governance and in delivering goods and services. All this requires a worker (civil servant) who is not just committed but also has the competence to deliver on this evolving mandate. 

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957
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The Ethics of Co-designing Public Services in India

The civic engagement is an important hall mark of democracy. Ours has been one of the oldest and richest democratic traditions that have involved people in matters of public policy.

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435
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Ethical Dimensions in Public Administration: Navigating Challenges, Embracing Opportunities

With over eight thousand years of experience and intellectual growth (Cameron (1968), Edwards (Gadd, 1971), Hammond (1971), Eisenstadt (1963, 1993), Olmstead ( 1948), etc.), public administration has undergone numerous changes and transformations over its long history, but it has never been so challenged as in the last thirty years.

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449
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Policy Initiatives for Public Grievances Redressal: Steps towards Responsive & Accountable Governance

Good Governance is the key to a Nation’s progress and an important step towards it is the simplification of procedures and processes in the Government so as to make the entire system transparent and faster. 

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644
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Separation of Power: A Disputed Territory

The theory of separation of powers constitutes a key tenet of democratic governance.

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1114
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Politics of Freebies: People-Centric or Anti-Development?

In recent years, the widespread practice of offering freebies, ranging from subsidised goods and services to outright giveaways, has become a prominent feature in economic policies worldwide.

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1763
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Public-Centric Administration: Current Temporary Efforts and Possibilities of a Permanent System

From the study of the principles of origin of the state, it is concluded that the state has originated to make human life easier and this function of the state has been there every time.

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466
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Cooperative Federalism in India: Expectation and Challenges

India, is the world's largest democracy, with a population of 1.48 billion people. Its vast population and the ethnic diversity of its people, languages and cultural traditions make its federal structure necessary for nation.

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1985
IIPA into Governance & Polity
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Advancing Governance Paradigms in the Modern Era

A paradigm represents a framework, viewpoint, or collection of concepts that serves as a lens for understanding various subjects. In disciplines like science and philosophy, paradigms encompass specific theories, methodologies, and principles defining valid contributions within a field. 

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519
IIPA into Governance & Polity
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Contemporary Trends in Public Administration: Focus on E - Governance

The field of public administration is experiencing a dramatic and rapid change. Locally and globally, some of the most significant trends that will have the role and function of public administrators is rapidly evolving as the needs and demands of citizens, governments and organisations influence their ability to create and implement policies.

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591
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Public Administration and Citizen Centric Governance

“Today, I would like to make a request to the bureaucracy of India, to every government employee, be it in the State Government or the Central Government.

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580
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Introduction

Public administration in the 21st century is undergoing significant transformation, not just in advanced countries but also in various regions of the developing world, as the calls for transformative change grow louder. These changes are propelled by globalisation, liberalisation and the diversification of service provision.

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511
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ADMINISTRATIVE REFORMS – LESSONS AND EXPERIENCES 2019-2023

Technology has immense potential to bring government and citizens closer. Today technology has become a powerful tool to empower citizens as well as a medium to optimize transparency and accountability in day-to-day functioning. 

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768
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Address at the Inaugural Ceremony of Good Governance Week

I am extremely honoured for having given this opportunity to present the initiatives taken by Uttar Pradesh, to achieve the vision of Good Governance.

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671
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Financial Management in India: Institutions, Instruments and Innovations in a Federal Polity

Financial management constitutes the cornerstone of modern democratic governance, determining not only the allocative priorities of the state but also the operational credibility of public institutions.

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1191
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Techniques of Administrative Improvement

In an era where administrative agility defines the efficacy of democratic governance, this chapter, “Techniques of Administrative Improvement”, offers a comprehensive exploration of transformative tools, methods, and strategies that are reshaping public administration in India and globally.

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1407
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Significant Issues in Public Administration

This chapter presents an overview of specific significant issues in public administration: Values in Public Service, Regulatory Commissions in India, National Human Rights Commission and Problems of Administration in India. 

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Urban local/Municipal Governance: Main Features, Structures, Finance and Problem Areas

This document cover brief and pointed framework of the detailed process of urban local /municipal governance in India with special reference to main features, structure, finance and problem/attention areas. 

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3537
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Administrative Reforms in India Since Independence

One of the most common public initiatives of all governments worldwide has been administrative reform. In response to the challenges posed by the political and socioeconomic environments, every country aims to improve its administrative systems. 

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6482
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Civil Services

The rapid pace and interdependence of global, political, social and economic developments have necessitated a critical need for improved efficiency and effective public institutions, administrative procedures and sound financial management to confront challenges for sustainable development in all countries.

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3338
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State Government and Administration in India: Theory, Policy, and Practice

India's governance framework is fundamentally federal, characterized by a division of powers between the Union government and the State governments. 

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4804
IIPA into Governance & Polity
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Plans and Priorities for Economic Development and Social Justice in India

India’s journey since independence has been defined by its commitment to creating a just, equitable, and economically strong nation. 

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2848
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Union Government and Administration

The Parliament of India, comprising the Lok Sabha, Rajya Sabha, and President, serves as the supreme legislative body and cornerstone of Indian democracy.

comment 0
3928
IIPA into Governance & Polity
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The Impact of Khelo India: A Case Study of Churu District

In a nation as diverse and vibrant as India, the potential for sports to transform lives is immense. Sports are not merely a form of entertainment; they are a powerful catalyst for personal growth, community cohesion, and national pride.

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2280
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Improving the Training System for Civil Servants in the Kyrgyz Republic

This paper examines changes in the existing model of training civil servants in the context of the personnel policy pursued in the Kyrgyz Republic since 2021.

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511
IIPA into Governance & Polity
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Public Sector Undertakings: Public Sector in Modern India

Public Sector Undertakings: Public sector in modern India; Forms of Public Sector Undertakings; Problems of autonomy, accountability and control; Impact of liberalization and privatization.

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Mission Youth in J&K: A Critical Analysis of PM Mission Youth in Shopian and Pulwama

The region of Jammu and Kashmir has long been characterized by a complex interplay of geopolitical tensions, socio-economic challenges, and cultural diversity. 

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1541
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A Journey Towards Antyodaya to Sarvodaya

This paper examines the philosophical foundations and practical applications of Antyodaya and Sarvodaya in Indian socio-political thought.

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3158
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Change in Forms of Governance: Lessons from Public Administration in the Kyrgyz Republic

The text outlines the reasons and consequences of constitutional reforms in the organization of state power in the Kyrgyz Republic in 2021.

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515
IIPA into Governance & Polity
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Evolution of Indian Administration and Philosophical & Constitutional framework of Government

The evolution of Indian administration reflects a historical continuum shaped by civilizational values and transformative changes. Spanning the Mauryan, Mughal, and British eras, each phase contributed distinct institutional structures and governance philosophies. 

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5581
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Khelo India Scheme: A Study of Sports Infrastructure in Delhi Metropolis

“The image of a country is not just about economic and military strength. The soft face of a country also makes a difference. 

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3185
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Yamuna: Navigating the Intersection of Culture and Conservation

This paper investigates the profound transformation of the Yamuna River in India, tracing its evolution from a physical resource to "Yamuna Maiya," a revered maternal deity.

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1297
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From Developmental State to Innovative Inclusive State Insights from Korea for Sustainable Development in Transitional Economies

Since 1945, Korea has been regarded as a representative developmental state that achieved rapid economic growth. However, democratisation in 1987 and IMF crisis in 1997 revealed the limitations of the traditional developmental state model.

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553
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Financial Administration and Management in India

Understanding the distinction between financial administration and management is crucial for comprehending how government finances are structured and managed, ensuring both accountability and efficiency in the use of public funds. 

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2312
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Seamless End-to-End Service Delivery by New Delhi Municipal Corporation (NDMC)

The digital revolution has fundamentally transformed the landscape of public administration, giving rise to e-governance as a pivotal approach for enhancing government-citizen interactions.

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525
IIPA into Governance & Polity
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Sarvodaya Se Antyodaya through Inclusive Education Policy

The National Education Policy (NEP) 2020 marks a significant transformation in India's education system, replacing the NPE 1986 with a more inclusive, holistic, and multidisciplinary approach. 

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577
IIPA into Governance & Polity
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Governance and Characteristics of Anti- Corruption Policy in Korea and Mongolia

As an initial output of the joint research between the Korean Institute of Public Administration (KIPA) and the National Academy of Governance (NAOG), this article provides overviews of the Korean and Mongolian legislative environment, governance and characteristics of the anti-corruption policies.

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548
IIPA into Governance & Polity
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Techniques of Administrative Improvement

Administrative improvement is a strategic necessity in a fast-paced world. Techniques like O&M, Work Study, management aid tools such as network analysis form the cornerstone of efficient governance. MIS, PERT, and CPM tools equip administrators with the ability to anticipate challenges, and drive organizational success in an increasingly complex environment.

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1
IIPA into Governance & Polity
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PM Street Vendors Atmanirbhar Nidhi (SVANIDHI) Yojana and its Implementation: A Case Study of Varanasi

Street vendors are an integral part of the urban informal economy in India, providing essential goods and service that cater to the diverse needs of city residents. They operate in various capacities, from food vendors to artisans, and play a crucial role in enhancing the vibrancy and accessibility of urban life.

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2206
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Communication in India’s Growth: Navigating the Digital Age

This paper examines the critical role of communication in driving India's economic growth within the context of its diverse societal structure and the rapidly evolving information age. It argues that effective communication is not merely a tool for disseminating information but a fundamental force shaping development trajectories.

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1478
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Mongolian Civil Service and Human Resource Management: Reforms and Challenges

This article outlines the stages of civil service reform in Mongolia and evaluates the specific activities implemented during each stage, along with their characteristics and outcomes.

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861
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Public Policy

One often wonders ‘what the government does’ and ‘why the government does what it does’ and equally importantly ‘what it does not do and why so’. According to Thomas R. Dye “public policy is whatever government chooses to do or not to do”, implying that government's actions and inactions both come into the realm of public policy. 

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Mission Ragi and Economic Benefits to Farmers - A Case Study of Gumla District

Millets, often referred to as "smart grains," have been integral to traditional diets in India for centuries. Among these, Ragi (finger millet) stands out due to its exceptional nutritional profile and adaptability to diverse climatic conditions.

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Reimagining Sarvodaya for Contemporary Challenges

Amidst escalating climate crises, technological upheavals, and growing socioeconomic disparities, this paper delves into the timeless relevance of Gandhian Sarvodaya ("universal welfare") as a guiding framework for tackling 21st-century issues.

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IIPA into Governance & Polity
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Administrative Reform in Mongolia: Stages, Lessons Learned

This paper aims to present insights, results, and stages of administrative reform in Mongolia over the past 30 years.

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534
IIPA into Governance & Polity
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Personnel Administration

In the VUCA (Volatile, Uncertain, Complex and Ambiguous) world public servants' expectations are growing day by day that range from e-governance and citizen-centric delivery to maintaining constitutional morality.

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2368
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Har Ghar Jal' Scheme: A Comparative Study of Kancheepuram and Pudukkottai Districts

Access to safe drinking water is not merely a fundamental human right; it is a cornerstone of public health, economic development, and social equity. In rural India, where water scarcity and inadequate infrastructure pose significant challenges, the quest for reliable water supply becomes even more critical.

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756
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Democratising Finance: India's Path to Inclusive Banking

This paper explores the growing inclusiveness of India's banking sector, tracing its transition from a primarily government-controlled model to a more open and technologically advanced system.

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513
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Civil Service Training and Development: Historical Aspects and Challenges

This paper outlines the century-long history of Mongolia’s civil service training institution, the National Academy of Governance (NAOG), which plays a crucial role in meeting the contemporary needs of training and developing human resources within the civil service sector.

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693
IIPA into Governance & Polity
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Development Dynamics : Building Inclusive and Sustainable Development

India stands at a crucial juncture in its quest for inclusive development that will bring prosperity across the spectrum. Large amounts of public funds are spent to address these issues, but their implementation and the quality of services delivered leave much to be desired.

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755
IIPA into Governance & Polity
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One Nation One Ration Card: Impact Assessment in Rural India

The "One Nation One Ration Card" (ONORC) scheme, launched in 2020 under the National Food Security Act (NFSA), represents a transformative shift in India's public distribution system (PDS). 

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6079
IIPA into Governance & Polity
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Communication: The Missing Catalyst in India's Growth

India has committed to achieving developed nation status by the centenary of its independence, leveraging cutting-edge technologies including AI tapping into its vast human capital, and implementing policies that foster high growth while addressing enduring social and economic inequalities.

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721
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Political Value and Tradition of Mongolian Civil Service

This article explores the value and statehood of Mongolia by utilising Woodrow Wilson’s categorisation of “Judging by the constitutional histories of the chief nations of the modern world, there may be three periods of growth through which government has passed in all the most highly developed of existing systems, and through which it promises to pass in all the rest. 

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636
IIPA into Governance & Polity
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Comparative Public Administration

Comparative public Administration focuses on comparing administrative structures, procedures, policy-making organs, the role of bureaucracy in different countries, the political executive, and control over bureaucracy.

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IIPA into Governance & Polity
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Comprehensive Study on Inclusive Education and Project PATHA

Education stands as the bedrock of human development, a force capable of unlocking individual potential and driving societal transformation.

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670
IIPA into Governance & Polity
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Talent: Catalyst for India's Economic Ascendancy

This paper examines India's economic trajectory through the lens of its demographic dividend a substantial youth population exceeding 50% under age 25 within its 1.4 billion citizens. While this demographic advantage offers unprecedented economic potential, its promise is threatened by systemic challenges including inadequate education access, limited skill development, and employment scarcity, particularly in rural areas.

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681
IIPA into Governance & Polity
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The Federal Ministerial Bureaucracy, the Legislative Process and Better Regulation

Over the last decades, Better Regulation has become a major reform topic at the federal and-in some cases-also at the Länder level.

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480
IIPA into Governance & Polity
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Administrative Law

Remarkable technological and scientific progress has made the modern democratic State not a mere watch-dog or a police institution but an active participant interfering in almost every sphere of individual and corporate life in society in the changed role of a service state and a welfare state

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4596
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Enhancing Quality Education through Samagra Shiksha Abhiyan: A Case Study on Inclusive Education in Chitrakoot District

Education has long been recognized as a cornerstone for societal transformation, serving as a powerful catalyst for economic growth, social cohesion, and the reduction of inequalities.

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713
IIPA into Governance & Polity
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India’s Health Equity: Challenges and Global Insights

This paper explores India's journey towards achieving universal health coverage (UHC) and health for all, focusing on the challenges and strategies for integrating marginalized groups into the healthcare system.

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Major Challenges Associated with Reform and Innovation of Leadership Training and Development (Ltd), and Some Proposed Solutions: Reflections on Ltd Practices of CELAP

Since the reform and opening up, China’s leadership training has experienced three stages of development: the initial stage of leadership training and development in the early period of China’s reform and opening up to the world (1978-2002), the rapid growing stage of leadership training and development in the period of fast growing economy and society (2002- 2012) and the innovative…

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538
IIPA into Governance & Polity
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Accountability and Control

Accountability and control are essential for efficient, ethical administration in public and private sectors. Accountability ensures officials answer for actions and resource use, while control involves mechanisms to monitor compliance with laws and goals, promoting responsibility and preventing misconduct. 

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3427
IIPA into Governance & Polity
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Sotto Gujarat-Study of Enabling Factors in Deceased Organ Donation

Organ transplantation emerged as a critical intervention for patients suffering from end-stage organ failure, offering them a renewed chance at life. 

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668
IIPA into Governance & Polity
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From Clinic to Community: Empowering Rural India

Healthcare in rural India presents unique challenges and opportunities. While global health metrics emphasize indicators like life expectancy, mortality rates, and healthcare infrastructure, they often fail to capture the socio-cultural nuances of rural communities

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854
IIPA into Governance & Polity
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Small Steps to Big Achievements: Innovative Practice of “Internet Plus” Government Service of Local Government in China

The “Internet plus” government service reform in China has progressed through three stages, namely one-stop service, one-window service, and companion service. This reform has become a significant example of reshaping the relationship between the local government and the public.

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789
IIPA into Governance & Polity
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Organisations

An organisation is a group of two or more people working to achieve a common objective. The objectives of the organisation can be achieved through different theories. 

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750
IIPA into Governance & Polity
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Planning and Implementation of Cowin Platform into National Covid-19 Vaccination Programme

The COVID-19 pandemic, which emerged in late 2019, has profoundly impacted global health systems, economies, and societies. 

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1530
IIPA into Governance & Polity
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Antyodaya: An Indo-American Perspective

This paper explores the evolution of Indian welfare philosophy from Gandhi's nonviolent resistance to contemporary governance. It traces how the sacrifices of Indian revolutionaries fostered Sarvodaya and Antyodaya ideals, examining the philosophical underpinnings of these concepts in Advaita and dualistic traditions.

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594
IIPA into Governance & Polity
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Online Education and Community Participation in Bangladesh: Challenges and Opportunities to Ensure Inclusive Learning During COVID-19 School Closure

Like most other countries around the world, after the emergence of the COVID-19 pandemic, Bangladesh's education system has undergone a radical change from the beginning of March 2020 onwards. The study attempts to analyse teachers’, students’ and parents’ perceptions and experiences about the online education in the COVID-19 pandemic at the school level.

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650
IIPA into Governance & Polity
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Administrative Behaviour

Administrative Behaviour is a fundamental area of public administration that focuses on comprehending how people behave in groups and within organizations to accomplish shared objectives. 

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1746
IIPA into Governance & Polity
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Innovative Health Services in Latur: A Study of Primary Health Care Center Transformations

Health is a fundamental human right and a critical indicator of development. The 2030 Agenda for Sustainable Development emphasizes the importance of ensuring health and well-being for all individuals. A key objective of this agenda is to guarantee favorable health outcomes, underscored by the endorsement of a new declaration during the Global Conference on Primary Health Care held in Astana,…

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589
IIPA into Governance & Polity
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Transforming India: Policy Levers for Sustainable, Inclusive Growth

Despite its remarkable economic ascent, India's trajectory towards sustainable and inclusive prosperity is threatened by persistent economic inequalities, demographic pressures, governance constraints, and environmental degradation. 

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2711
IIPA into Governance & Polity
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Realisation of Sustainable Development Goals Through Panchayati Raj Institutions

In this article, published reports have been used for analysing state-wise status of SDGs achievements and their correlations with attainments in areas of poverty-reduction and other developmental indicators. Also, progress made by GPs on various metrics related to SDGs has been corroborated with other relevant metrics

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Institutional Dynamics of Governance Reform in India (1991–2016)

Loss of governance reform efficacy is an identified entrenched institutional problem in systems. Reform, anywhere, is a sticky material because holders of powers and their cronies have rarely shown altruistic intentions of relaxing their profiteering grips over resources.

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Executive Summary

National Commission for Women (NCW) has entrusted the task to conduct a study on ‘Evaluation of the Impact of Mission Shakti in Women Empowerment in KBK Districts of Odisha’ to Indian Institute of Public Administration, New Delhi. 

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128
IIPA into Governance & Polity
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Theme Paper on ‘One Nation, One Election’

"Democracy' and 'free and fair election' are inseparable. Elections are the centerpiece of democracy; it is difficult to visualize democracy without elections. Ensuring free and fair elections is the first prerequisite for the success of democratic process.

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2650
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Lateral Entry In Civil Services: Balancing the Demands for ‘Specialists’ and the Imperatives of ‘Social Justice’

The practice of bringing domain experts into the government is not new to India.

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2080
IIPA into Governance & Polity
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Is the Idea of India’s One Nation, One Election A Miracle or A Disaster?

On September 1, 2023, a committee headed by former President Ram Nath Kovind explored the possibility of something called One Nation, One Election in India and ever since this thing has come out in public, political parties all across the country have been fuming with anger. 

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6928
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India's Endeavor towards Zero Hunger SUSTAINABLE DEVELOPMENT GOAL 2: Zero Hunger

The Sustainable Development Goals (SDGs) were adopted by the United Nations in 2015 as a universal call to action to end poverty, protect the planet, and ensure that all people enjoy peace and prosperity by 2030. 

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Collaborative Governance: The Indian Experience

This paper examines various initiatives taken by Government of India to promote collaborative governance in various sectors. With increasing needs and aspirations of the community for public services and the limited capacity of government to provide the same, the involvement of various stakeholders to deliver these services becomes important and necessity. 

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Aspirational District Programme (ADP): A Comparative Study of Holistic Development in Baramulla and Bastar Districts

In the vast and diverse landscape of India, regional disparities in development have long posed significant challenges to achieving equitable growth and social justice. Recognizing the urgent need to address these disparities, the Government of India launched the Aspirational Districts Programme in January 2018. 

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2664
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Administrative Thought

A dynamic interaction between the recognition of human complexity in organizations and the pursuit of structural efficiency has shaped the evolution of administrative philosophy. The foundational works of Frederick W. Taylor, Max Weber, Mary Parker Follett, Elton Mayo, Chester Barnard, Rensis Likert, Chris Argyris, and Douglas McGregor are critically examined in this essay, which charts the shift from traditional administrative…

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1594
IIPA into Governance & Polity
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New Challenges in Capacity Building of Civil Servants in Public Administration in India

In India, National Training Policy was formed in 2012, replacing the old policy of 1996. This was needed two reasons, new areas of administration given in the reports of second administrative reforms commission setup in 2005 and changing environment in different spheres of governance and new challenges of administration being faced by the civil servants.

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1669
IIPA into Governance & Polity
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From Back Office to Boardroom - The Service Sector Leap

India's emergence as a global services powerhouse in the 21st century marks a profound and transformative shift. This evolution, far from a mere economic change, is a strategic leap driven by its demographic dividend, technological advancements, and the burgeoning global demand for specialized services.

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619
IIPA into Governance & Polity
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Excellence in Administration

Public administration, as the executive arm of the state, has tremendous responsibilities to match the needs and aspirations of the citizens of the state. The systems have evolved over the years in almost every country as the politico and socio-economic environment of the respective country have changed. 

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670
IIPA into Governance & Polity
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Public Administration: Meaning, Nature, Scope and Significance

Public administration is the cornerstone of modern governance. It refers to the organization, management, and implementation of government policies and programs, carried out by public officials and institutions. As a vital mechanism of the state, public administration not only ensures the effective delivery of services to citizens but also upholds the principles of accountability, transparency, and rule of law.

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Tribal Development through Evidence-based Policy

Tribal Sustainable Development through Evidence-based Policy and Planning: A major issue in post-Independence India has been a misreading of demands of tribal communities. What they have been demanding pertains to choice upholding their traditions and customs and having ownership over natural resources

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The Revenge of Geography

As the Idiom of technological advancement takes its toll. The paper highlights a few poignant and emerging factors in the International Relations theorization. It was conservatively maintained by the defense strategists and the political leadership across the Global polity that foreign policy and the Diplomacy are greatly determined by the “given” of Geography and terrain

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692
IIPA into Governance & Polity
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Trinity of Citizen, Society and State

With the deepening of democracy, increased decentralisation, increasing social and political awareness, digital penetration, shifts in demography, demand for quality services by common citizens has been accelerating at a faster pace. In such a scenario, the role of State is critical for promoting equity in access to services. 

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473
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Reimagining Institutions

"Accelerating India's Development" holistically looks at India’s growth trajectory since gaining independence – it rounds up all where it has done well including unity, upholding the integrity of its constitution, retaining democratic values at its core. It also does not mince words to convey where all the nation has faltered such as falling short in delivery of public services including…

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464
IIPA into Governance & Polity
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Income & Employment Intensive Growth Agenda

Income and Employment Intensive Growth Agenda for India: The paper examines income and employment status in the Indian labour force to identify policy attention and follow up. The macroeconomic policies taken during last one decade are yielding positive results leading to expansion of manufacturing and services and structural transformation in the economy.

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617
IIPA into Governance & Polity
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Social Security: Reality & Reforms

An Analysis of India's Social Welfare Programs: In a democracy, the state's role is to promote societal welfare. According to Aristotle, the state should not only ensure its survival but also improve the quality of life for its citizens. The state has a moral responsibility to its citizens. Modern views agree that the state should provide essential services like education,…

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1061
IIPA into Governance & Polity
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Digital Innovations in Social Protection

Digital Innovations in Social Protection: Trends, Challenges, and Solutions: The integration of digital technologies into social protection systems represents a transformative shift with profound implications for the delivery of welfare services. This chapter explores the evolving landscape of digital innovations in social protection, contextualising these developments within the broader framework of universal social protection and a systemic approach to welfare.

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888
IIPA into Governance & Polity
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Justice Delivery: Issues and Prospects

Access to justice is a fundamental tenet of the rule of law. It is paramount to enable people to exercise their rights, confront prejudice, make their voices heard, and hold decision-makers responsible. 

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2024
IIPA into Governance & Polity
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Policing: Reality & Reforms

One of the most crucial aspects of our society is law enforcement, which deals with issues of law and order nationwide. It is an essential component of the state's legal system. The British government introduced a Police Act in 1861, which is still very relevant and based on policing. 

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4264
IIPA into Governance & Polity
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Public Health & Nutrition Security

India’s Vision for 2047 aims to transform the nation into a developed country, with healthcare being pivotal for this progress. Achieving universal health coverage and modernising healthcare infrastructure are essential for fostering a healthy productive population, which in turn drives economic growth and reduces poverty. 

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517
IIPA into Governance & Polity
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School Education & Building Blocks

Several challenges linger in the Indian education system, like rote learning, the non-existence of practical skills among students, and disparities in access to quality education. To deal with the criticism for excessive curriculum and unreasonable focus on rote learning, this chapter examines the strategies comprising the building blocks to reform Indian schools. 

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Social Development and State Effectiveness

Social development is expected to promote holistic improvement of individuals, institutions and their surrounding environments. Looking at the pace of development in India, the economy of most states requires strategic prioritization to accelerate improved well-being of the people. Accessibility to health, school education and public security are critical to the edifice of social development. 

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462
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Federal Finance and Macro Economic Management

India is the largest democracy in the world inhabited by about 1.36 billion people over an area of 3287 thousand square kilometers according to an estimate for 2021 based on Census 2011. The Indian economy is characterised as a middle-income emerging market economy. In the last three decades the economy has faced three major crises, i.e., balance of payment crisis…

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1427
IIPA into Governance & Polity
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Public Service Delivery

Neoliberal policies pursued by India since 1990s have created a space for private enterprises hitherto occupied by the state entities, unshackled the existing enterprises and introduced reforms to facilitate private initiative. This chapter looks into the ecosystem of the private sector in general and the developments in three specific sectors- urban mobility, water supply and housing, to draw lessons for…

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Strategic Human Resource

This Chapter highlights the gradual transformation from Personnel Administration to Strategic Human Resource Management over the years in Government of India. However, there is still a long way to go. In this Chapter an attempt has been made to delineate the criticality to move towards Strategic HRM in Government of India to achieve India’s developmental goals.

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792
IIPA into Governance & Polity
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Data Dissemination and Governance

Robust statistical data forms the cornerstone of an informed governance system. This paper studies the statistical system and data dissemination in the Centre and State governments in India, and the measures put in action to accelerate the data dissemination process. Arguing that the availability of high-frequency statistical data is a necessary condition for good governance, the first section of the…

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612
IIPA into Governance & Polity
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Local Self-Governments

In the Amrit Kaal (golden period) of independent India, the ‘citizen first’ approach guides public governance by deepening the outreach of service delivery mechanism so that international standards could be achieved in India@100.  The goal can only be achieved by all inclusive governance involving stronger and effective local self-governments both panchayats and municipalities.

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7090
IIPA into Governance & Polity
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Creative Bureaucracy

In modern societies, with the increasing role of the state in social and economic fields, emphasis on the quality of its governance is of prime concern to all. Indian bureaucratic system of governance is founded on the principle of rule of law, as the state power is divided amongst three chief organs, each has the its own quality under a…

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1448
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Governance and Electoral Politics

This paper discusses the concept of good governance and its relations with the electoral politics in Indian context. It highlights the various strategies employed by the government and related agencies for the growth and development of the country. Major reforms pertaining to the country’s infrastructure, IT, administration, economy and public services are a few areas that have been explored in…

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656
IIPA into Governance & Polity
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Sankalp of Viksit Bharat

With the Indian government’s vision to transform India into a developed nation by 2047, marking hundred years of independence, it has become of highest importance to learn from the past, tenaciously work in the present and step towards the future with complete efficiency. In its 77 years of becoming a democracy, India has soared high with continuous transformations marked by both…

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1954
IIPA into Governance & Polity
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Viksit Path: Kartavya Path

The vision of Viksit Bharat can be realised through Viksit States, and that the aspiration of Viksit Bharat should reach the grassroot level i.e. to each district, block, and village. For this, each State and District should create a vision for 2047 so as to realise Viksit Bharat @ 2047.

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