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Mongolian Civil Service and Human Resource Management: Reforms and Challenges

Abstract

This article outlines the stages of civil service reform in Mongolia and evaluates the specific activities implemented during each stage, along with their characteristics and outcomes. The changes and reform of the modern Mongolian civil service have been categorised into stages, starting from 1990, when the foundational policies and legislation for the civil service were adopted and implemented. With the adoption of the revised Law on Civil Service in 2017, significant changes have been made in terms of civil service human resource policy and management. The challenges and issues that need to be addressed in the implementation of these reforms have been identified.

Civil service refers to activities, structure and arrangements for the implementation of the statues goals and functions within the scope of the Constitution of Mongolia and other laws and regulations, developing state policies and provision of mandatory government services to the public.

Ideally, the civil service is to be non-partisan, relatively independent, accountable, merit based with professionals to represent interests of citizens, responsive to their needs, and of a size and structure that commensurate with capacity to deliver core government functions. However, not all countries meet these requirements, and as a result, reforms of the civil service have become a pressing problem in many countries today.

The consequences of partisanship or dominance of a certain group of elites in the civil service, corruption in both public and private institutions, increasing number of deskilled and demotivated employees, unequal distribution of public services, budget deficits, inability to guarantee social security for civil servants, overlaps and gaps in duties and responsibilities of a position leads to dysfunction and inefficiency of the civil service, which, in turn, leads to a loss of public confidence in governance.

There are a range of pressing challenges including politicization, patronage and limited resources that civil service reform needs to respond to. The civil service has a broad systemic content, including fundamental issues of the management system.

Many countries are poised to move forward building civil service that is:

Merit-based and politically neutral;

Optimal structure and size, fair salaries and social benefits;

Accountable, professional, avoid conflict of interests and free from corruption;

Relatively independent, responsive and representative of the citizens;

High-performing, outcome-oriented and relatively transparent.

Viability of serious civil service reforms largely depends on the institutional and political state of governance and the capacity of the civil servants. The need to reform the civil service leads to the definition of why reforms are needed, for what purpose and how to implement these reforms.

During the first 70 years of the twentieth century in the Western countries including many democratic countries there was an expansion of the scope of the civil service. By the 1980s, the structure of administrative institutions had become overly large, making them inflexible, bureaucratic, expensive and wasteful, which led to reforms in public sector. In many countries, civil service reforms were intensified as part of the broader reforms in New Public Management of the 1980s. As scholars and researchers indicated, the first phase spanned the 1980s and the reforms recognised the role of the civil service and supported institutional change to change the civil service policy in the scope of the reforms. The next phase was in the 1990s after dissolution of the socialist system when the reform process intensified.

In the early 1990s, the Mongolian civil service, which was undergoing a major social transition, laid the foundation for the establishment of a civil service system and structure compatible with democracy, market economy, and the administrative culture, traditions, and characteristics of the country. A great wave of global reforms in public administration caused by the collapse of the socialist system in the 1990s did not bypass Mongolia, whose civil service began to implement a new model as well.

The changes and reforms of the contemporary civil service of Mongolia can be divided into several stages due to the adoption of the main civil service policies and laws since 1990.

First stage covers period from 1990 to 1994

The new legislative, executive, and judicial structure of the Mongolian state under the new Constitution was created and put into operation, which became a basis of the structures and procedures of the civil service. Before this, under the socialist system, there was no private sector in Mongolia, so anyone who was employed was working in the public sector. However, establishment of the new governance system caused a significant migration of labour force from the public sector to the private sector, and consequently, there was an urgent need to adapt civil servants to the new circumstances, which was solved by the Resolution of the Government of Mongolian People’s Republic No. 293 in 1991 “Organization of staff work in public administration bodies.” The document defines the system, which directs the activities of employees at all levels of state administration in implementing state policy. It included the followings:

Position and rank classification in public administration. 

Training system in public administration.

Selection, promotion or demotion system in public administration. 

Public administration accountability.

Social security system for public administration workers.

Ways to implement a new governance system of the activities of the employees in public administration organisations.

The Resolution defined the work organisation of the staff in the public administration bodies in Mongolian People’s Republic, and it is regarded to have laid the foundation for the administrative system with a democratic and market economy. This system, approved by the Government Resolution, determined the human resource policy and management of the civil service until the Civil Service Law was enacted and put into effect.

From 1995 to 2002

The first Civil Service Law was affirmed on December 30, 1994, and civil service, its classification and categories of civil service positions, its requirements, duties and rights of civil servants were determined. This law came into force on June 1, 1995 and it was the beginning of the second phase of civil service reform. At this phase, the legal regulation of the civil service of Mongolia became clear, and the current civil service structure, organisation, activity and the foundation of the human resources management system were laid and implemented.

From 2003 to 2017

At the end of the 20th century, the idea of introducing result management mechanism and tools in public administration sector has emerged in world countries and the approach of New Public Management has developed. According to the new approach implementation in the world countries public administration in 2002, the same efforts to introduce management mechanisms in Mongolian public sector has started and Public Sector Management and Finance Law was approved, and the Civil Service Law was revised accordingly. Regulations and policies of the human resources management in public service were provided in these two laws and Public Sector Management, and Finance Law authorised the budget managers (general managers) to make appointments. In other words, the decentralised position-based appointment system contradicted the centralised career-based system that indicated in Law on Civil Service. Since 2013, the Public Sector Management and Finance Law has been repealed, and there was a need to improve the Civil Service Law in the future.

At this stage, in 2004, the Medium -Term Civil Service Reform Strategy of Mongolia was approved by the Parliament aimed to establish result- oriented civil service and the need to strengthen the mechanisms and tools of strategic planning, performance management, human resources, and financial management were emphasised. In other words, at this stage, efforts are made to strengthen the capacity of governance institutions and improve operation efficiency and effectiveness.

Although the Civil Service Law defined the principle of professional and stable civil service, it was a common phenomenon that civil servants who are working in a stable and professional manner were fired and replaced under the guise of changes in the structure of public organisations, downsizing, and working in teams, depending on the results of political elections. Therefore, the Civil Service Law was amended in 2008 to suspend the membership of political parties for employees other than political employees. It can be considered as one of the special regulations of this civil service reform period, and even though it was important to keep the civil service free from politics, independent and stable, however it did not always have clear results.

From 2018 to the present

It can be said that a new phase of the reform began with the renewal of the Civil Service Law in 2017, which brought major changes in the human resources policy and management of the civil service. For example, the following newly enacted the Civil Service Law, 47 new regulations were approved, which coordinated the operations of civil service human resource management. These changes include:

Reform of Requirements for Positions: The process of developing and validating job descriptions was modified to clarify the oversight/control functions of a central authority for civil service. Additionally, certain requirements for public administration positions were incorporated into the Civil Service Law, such as years of service and specialised training packages etc., As a result of this reform, the requirements for positions are now tailored not for candidates to be hired but specifically for the positions themselves, allowing for unified oversight. By accurately defining the requirements for specific positions, this reform has strengthened conditions for qualified and skilled civil servants to work in the civil service.

Reform in the Policies for Recruitment, Selection, Appointment, and Promotion in the Civil Service: The civil service examination has been divided into two types: general and special examinations, with the content and way of the exams enriched and modified according to the merit principles. The general examination has significantly contributed to building the human resource reserve for the civil service, serving as a prerequisite for selecting qualified citizens for special examinations (for specific positions). As a result of this reform, the content and format of the civil service examinations have been developed to fit specific positions, thereby creating conditions for the implementation of career principles within the civil service.

Reform in Training and Development Policy: The Civil Service Law (2017) stipulates that a training organisation for civil service will operate under the government, which is the National Academy of Governance. This law mandates that there be specialized training packages for each category of positions, with training content and programs developed and organised according to the level, responsibilities, and characteristics of the respective positions. Furthermore, as specified in the Civil Service Law there are provisions for short- and medium- term training for individuals appointed to civil service positions after their appointment.

This reform aimed to equip civil servants with the knowledge and skills necessary for their positions, and the principle was that they should acquire the requisite knowledge and skills and specific training only before being appointed, rather than studying after being appointed.

Reform of the Performance Management System: Previously, the Civil Service Council was solely responsible for performance management issues, however under the current legal framework, the Government is now overseas this responsibility. The Civil Service Law specifies that strategic plans, performance plans, and job descriptions of state organisations should be developed and implemented in a coordinated manner, focusing on result-based performance management system rather than process-based one. As a result of these reforms, the performance of civil servants as well outcomes and organisational performance of operations have improved. All decisions related to human resource management are now based on the performance and outcomes of individual civil servants, thereby creating conditions for implementing the competency principles.

Reform of the Salary and Incentive System: Since the implementation of the Civil Service Law (2017), the classification and grades of public administration positions have been revised twice, allowing the basic salary levels to be set more appropriately based on the specific characteristics of each position. In this context, there have been changes to the conditions and amounts of salary increases, bonuses, allowances, and the conditions, amounts and regulations for assistance provisions. Hence, favourable conditions have been created to improve the salaries and social security of civil servants.

Thus, while there has been obvious advancements in the main functions of human resource management and its coordination and regulation within the context of civil service reform, there still exist the need and challenges for updating and reorganizing the management of human resources in the civil service due to the rapid development of society, economy, and technology.

Although Mongolia aims to strengthen and establish a merit-based career system in the civil service, signs of an position-based system” have emerged, indicating the need for smart regulations that consider the new demands and requirements of human resource management in the civil service. In terms of the human resource management system in the civil service, countries around the world have established either a merit-based career system or a position- based system as the dominant approach.

The career system is a classical form based on the merit principle addressing issues of human resource management in the civil service through a career approach. In other words, in this system, when a citizen first enters the civil service, they start from a lower-level position and advance over time through promotions (career advancement) while other human resource management issues also align with this principle. For example, there is a formally established salary network and system that is uniformly applied to all civil servants, where salaries increase with years of service and position level. Under this system, all regulations related to the employment relationships of civil servants are precisely defined by law, legislation, and specific rules, which all state bodies are required to follow.

The position-based system, on the other hand, is a modified form of the merit principle adapted to modern market society. Under this system, when a citizen is recruited into the civil service, specific professional qualifications, education, and skills are considered, and individuals are competitively selected. However, in managing human resources, each organisation has the flexibility to independently regulate its operations without violating the general principles of the merit system. In other words, while laws and regulations dominate the career system and govern all arrangements, in the position-based system, contracts and agreements play a central role in managing human resources.

In the context of the reform stages in the Mongolian civil service mentioned above, the management of human resources in the civil service has been defined to align with a merit-based career system.

Throughout these stages of change and reform in the civil service, there has been an emphasis on developing a skilled and stable civil service staffed by knowledgeable individuals, aiming to enhance legal regulations to ensure effective and active operations. Essentially, the effectiveness of civil service operations is directly dependent on the knowledge and skills of the employees and their proper management and organisation.

According to 2023 report of the National Integrated Register of Civil Servants of Mongolia a total of 226,496 civil servants works in political, public administration, state special, and public service positions. This represents 6.67 percent of the total population, 18 percent of the labour force, and 19 percent of all employed individuals, indicating that one in six workers is a civil servant. The total number of civil servants has increased by 25.2 percent since 2013 and by 38 percent since 2003, and this trend continues to grow. Issues related to the working conditions, job design, and effective management of these civil servants are regulated by the Civil Service Law, with the state itself becoming the largest employer.

From a legal perspective, the current management of human resources in the civil service grants specific powers to the Parliament, the Government, and the Civil Service Council under the Law on Civil Service. Additionally, it is stipulated that there should be a training organization for civil service, and that state organizations are required to develop and implement programs related to human resource management.

Within the framework of the Civil Service Law, which was enacted in 2017 and began implementation in 2019, the Parliament has adopted 27 resolutions, the Government 19, and the Civil Service Council 9 resolutions. When categorised by the core functions of human resource management, there are a total of 11 decisions related to the classification and grades of civil service positions and the requirements for these positions, 18 decisions related to salaries and wages, 8 concerning salary increases, 2 related to aid provisions, 8 regarding training, 6 related to the regulations for selection and recruitment, 3 concerning performance management, and 3 related to human resource registration. From this, it can be concluded that the relevant authorities have issued regulations and guidelines, and the legal framework for human resource management in the civil service is eventually in place.

Additionally, in Mongolia’s long-term development policy Vision 2050 Objective 5.4 states, we will establish a civil service that is civil-oriented, specialized, competent, transparent, effective, and smart. The first phase (2021- 2030) is defined as the period for strengthening a competent and sustainable public service based on the principle of merit, with the aim of enhancing the effectiveness and efficiency of civil services. Several expected outcomes have been identified in this context.

Human resource management is a key issue in the reform of the civil service, and several studies on its implementation have been conducted since 2020, following the amendment of the Civil Service Law. For example, a study conducted in 2020 on the Implementation of promotion principles in public administration positions concluded that a system adhering to promotion principles had begun to form in the Mongolian civil service, correlating with fundamental issues in human resource management. Among the civil servants surveyed, 15.3 percent of State Secretary of Ministries and 60 percent of agency heads classified as senior principal officer did not meet the required years of service as stipulated by the Law on Civil Service. Additionally, 19 percent of amiga governor’s office heads in the principal officer category and 11.3 percent of soum governor’s office heads in the senior officer category also did not meet this requirement. In contrast, 62 percent of State Secretary of Ministries, 45 percent of agency heads, 57 percent of amiga and 79.5 percent of soum governor’s office heads did not meet the requirement for years of service in the previous level of positions. This indicates that while the majority of civil servants meet the total years of service requirement, a significant 60 percent of the surveyed officials did not fulfil the requirement for years of service in the previous level of positions, which is an important indicator of the implementation of promotion principles (Bayanmunkh, M., Tsedew, D., Baigal, D., 2020).

In 2021, studies titled comparative study on the classification and grades of public service positions and Analysis of the implementation of the Code of Ethics of public administration servants were conducted, providing valuable conclusions and recommendations to meet current demands. For instance, the results of the classification and grades study highlighted that the classification and ranking of public administration positions in Mongolia exhibit a hybrid nature that superficially reflects both position and rank. Additionally, the lack of specific methodologies and guidelines for defining the classification and grades of public service positions has hampered the systematic organisation of human resource planning, the improvement of recruitment and selection processes, as well as effective implementation of training, development, and promotion policies. Thus, based on the study’s findings, steps were proposed to develop the classification and grades of public service positions grounded in methodological principles (Bayanmunkh, M., Erdenechimeg, Ch., Enkhmandakh, Ts., 2021).

Also, the study of Analysis of the implementation of the Code of Ethics of public administration servants suggests that “the effective implementation of code of ethics should rely on a) individual knowledge, education, and attitude, b) ethical leadership and organisational culture, and c) change of social values and these factors must be taken into account.

In 2022, Analysis on public servant social security program implementation and current situation conducted by D. Baigal et al., concludes that “there are number of regulatory options of social security for civil servants although the implementation is insufficient. To manage this issue, create other social security opportunities through updating salary system and increasing the salary for civil servants, and develop integrated social security system considering the public sector and organisation is crucial (Baigal. D, Enkhmandakh Ts, Munkhnaran. N, et. al, 2022).

The research team of Human Recourse Management Department, the National Academy of Governance conducted three research works in 2023 includes Study on merit principles implementation in civil service: A case study of appointment. The study investigates that merit shall a broad mean a set of qualifications, including knowledge, education, worthiness, excellence, moral, inspiration, biographical history, attitude, used as the basis for making decisions on appointment, and promotion of candidates for positions in the civil service. The research team argued that the current understanding and usage of concept of merit principles is limited to due to job position description requirements as profession and specific qualification, experience, and skills only. This limited understanding and usage of merit principle can limits on effectiveness of merit principles implementation (Bayanmunkh. M, Erdenechimeg. Ch, Enkhmandakh. Ts, 2022).

Public servants’ qualification and its criteria” which was conducted in 2023 explored that the definition of qualifications is not clear, and their criteria were not well defined in the law and regulations creates further difficulties to determine qualified and competent civil servant. Therefore, the study suggests that qualifications can be redefined as a) job functions and professional compatibility, b) learning and preparation, c) achievements, d) experiences and 4 generals, 10 sub and 24 detailed requirements and criteria of qualification were specified.

Furthermore, the research team of the National Academy of Governance conducted research work entitled Study on the implementation of the training system for civil servants (according to the Civil Service Law) that covers 119 organisation. The study was conducted in several areas including legal framework for the training system, environmental impact, content, curriculum, organisation, financing, and trainees’ satisfaction. According to the Civil Service Law, the content and program of trainings shall be approved by the Government based on proposals by the civil service central authority and not by the training institution itself. This potentially can weaken the capacity of civil service training institutions to obtain and implement the training and development considering the needs of civil servants, to work flexibly and creatively in response to the needs and demands of society.

Summarizing the result of the research work conducted on civil service human research management in Mongolia in the recent five years, the following areas are needed further attention:

Develop and implement civil service human resource planning at national, sectorial, local administrative and organisational levels in a coordinated, comprehensive manner.

Competence framework for civil service classification and grades should benefited accordance with the current demands and needs and implement it consistently in coordination with other human research management functions.

Strengthen and develop merit principles of civil service by redefining work and jobs system to the classification and grade in an optimal way, depending on public sector and the status of the public organisation, as well as characteristics of operation, function and responsibilities.

Improve content and format of civil service exam by testing knowledge and skills and personal characteristics, moral, roles and responsibilities in social relations should be considered in comprehensive manner.

Develop and implement the hierarchical, continuous training policy and system for civil servants, select civil servants for qualification package training for promotion purpose based on the qualification and work performance.

Optimize development of performance plans for public organisation, objectively evaluate the work performance and results for civil servants, introduce human resource auditing system.

Introduce and implement an optimal system to develop and promote civil servants and objectively evaluate the work performance and results for civil servants.

Optimize the system of classification and grade in civil service and develop and implement performance-based pay system.

Evaluate implementation of code of ethics, investigate ethical violations, develop accountability in public organisations, develop integrated database of ethical violations, create system which encourages and promote good ethical behaviour.

Limit political influence, create firm working conditions for civil servants as well as their management not to be influenced or involved in politics, neutrality, independent and loyalty to work and profession.

Due to rapid development of information and communication technology, digitisation of human resource management system is being intensified. We must pay great attention to the implementation of electronic systems such as recruitment and selection, training, performance management, integrated registrations and introduction of artificial intelligence-based human resources management system.

Civil service requires systematic approach that is the set of connected elements covers a wide scope, so the reform in civil service directly related to the activities of civil servant, politicians and decision-makers and it is about changing individuals and his or her behaviour and attitudes. For example, even if the best professionals are recruited in public service, poor human resource management system such as unfair pay and promotions, makes it questionable to work effectively.

International experiences show that strategical, leading and implementing organisations play a significant role in implementing public service change and reform effectively and successfully and their close collaboration is crucial

Conclusion

Since the adoption and implementation of the Civil Service Law in 1994, merit principles and career system development legislation were stated in relevant laws and regulations. Since the Civil Service Law enforcement, all the employees who were working in the civil service at that time swore the oaths and became core civil servants disregarding the requirements to be prepared by certain training before being selected and appointed to the position had some negative consequences for the development of the new civil service system. In other words, it led to the spread the practice of recruiting or firing core civil servants through political selection regardless of the principles and requirements of the new civil service system. This situation formed the basis of the appearance of spoils system (patronage system) in the civil service of Mongolia. In contrast, regardless of the qualifications of civil servants, changing positions under the name of changing structure and management of the organisation became a common phenomenon, which has weakened the implementation of merit principle in civil service. These issues were the key basis for weakening the stable employment policy for ethical and qualified civil servants and this phenomenon is still being observed nowadays.

Before being selected and appointed to a position belonging to the category, a civil servant has attended and completed a set of qualification courses and after the appointment to a certain position, it is mandatory to attend short and mid-term trainings to improve professional knowledge and skills corresponding to the specifications and functions of that position. However, in nowadays practice individuals who donut have adequate training in ethics and qualifications are selected for civil service and after being appointed qualification training system is missing.

Based on the above-mentioned, in the practice of nowadays civil service, ethical, merit principles of the new civil service system and spoils system political party criteria’s works simultaneously. If this situation persists and repeats in the next election, basic principles of the new civil service system be weakened, and the spoils system will be dominated.

In order that prevent further spread of the spoils system practice in civil service, which creates negative consequences in a democratic society, political parties should mutually agree to adhere to the generally accepted principles of civil service and make necessary amendments to the Civil Service Law and related regulations and follow them with respect.

Good civil service system which is logically coherent and theoretically based can be created based on the experience and recommendations of foreign countries, however we must remember that it is not always effectively implemented in respected countries because it is not based on the distinctions, specifications and cultural environment of the country. Therefore, logically and theoretically based good civil service system could be created based on international experiences and recommendations; however it is necessary to pay attention to the fact that it is not always effectively implemented in the developing countries when ignore national specifics and cultural environment. Therefore, the process of implementation of the new civil service system should be continuously studied and necessary changes and arrangements will be made in a timely manner, applying achievements and experiences in public, business and civil society sector will play a significance role improving the new civil service system considering social and cultural environment of Mongolia.

In that vein, civil service human resource management system and its functions must be coordinated in comprehensive manner by developing relevant research work of civil service, advancing the training policy system of civil servants to the international standards, and modifying the format of recruit candidates for vacant core civil service positions.

Reference

1. Altaibaatar, J., Baigal, D., Amartuvshin, M., Munkhnaran, S., Tumentsogtoo, T., Gantsooj, B., Enkhtuul, M., (2023). Public servant’s qualification and its criteria, Research report. Ulaanbaatar.

2. Baigal, D., (2017). Civil Service and Human Resources. Handbook for civil servants, Chapter 1. Civil Service System. Ulaanbaatar.

3. Baigal, D., Tsolmontuya, N., Enkhmandakh, Ts., Munkhnaran, S., Narmandakh, D., Narantsetseg, S., (2022). Analysis on public servant social securuty program implementation and current situation. Research report. Ulaanbaatar.

4. Baigal, D., Tsedev, D., Amartugs, Ts., Battseren, U., Elbegsaikhan, M., (2013). Study on the implementation of the training system for civil servants (according to the Civil Service Law). Research report. Ulaanbaatar.

5. Bayanmunkh, M., Erdenechimeg, Ch., Enkhmandakh, Ts et all, (2023). Study on merit principle implementation in civil service: A Case study of appointment, Research report. Ulaanbaatar. Тºðèéí аиáаíû ÷аäаõóéí çаð÷ìûí õтðтãæèиòтä õèéñтí øèíæèиãтт: òîìèиãîîíû æèøттãттð,

6. Bayanmunkh, M., Baigal, D., Sosorbaram, T., Erdenechimeg, Ch., Narmandakh, B., (2021). Comparative study on the classification and grades of public service positions. Research report. Ulaanbaatar.

7. Bayanmunkh, M., Tsedev, D., Zumberlham, D., Baigal, D., Enkhmandakh, Ts., (2020). Implementation of promotion principles in public administration positions. Ulaanbaatar.

8. Dolgorjav Ya., Batbayar B., Namkhaijantsan B., (2000). Introductory course on reform and innovation in public service, /Ministry and agency training/. Ulaanbaatar.

9. The Government of Mongolia, (1991). Resolution No. 293, Organizational system of human reource work structure of the Mongolian People’s Republic.

10. Samballkhundev, T., Batmend, R., Baigal, D., Buyanjargal, L., (2009). Development of qualified civil servants: current situation and tendencies, Research Report. Ulaanbaatar.

11. The Parliament of Mongolia. (1994). Law of Mongolia on Civil Service.

12. The Parliament of Mongolia. (2004). Resolution No.24. Medium-term Strategy for Civil Service Reform in Mongolia.

13. The Parliament of Mongolia. (2007). Law of Mongolia on Civil Service(Revision).

14. Tsedev, D., Baigal, D., Byambayar, Ya., (2019). Traditions and Lessons from the Mongolian Civil Servant Training and Development. United Nations Development Program.

15. Tsedev, D., (1997). Development of Civil Service in Mongolia. Shine Toli Journal 1997/1.

Dorj Baigal, Mandakh Bayanmunkh • 1 month ago
IIPA Governance & Polity • 1 month ago

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Role of Education in Building Next Generation Leadership and Youth Entrepreneurship

In this VUCA world, changes are taking place at a very high pace. Development of new technologies has created cut throat competition among organizations which require ever-evolving leaders to manage disruption efficiently. 

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173
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Governing Higher Education in Jammu and Kashmir

Education is the essential part of any development as it is a means of social improvement and material wellbeing, especially for the economically and socially backward people. 

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293
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Perform, Reform and Transform: Driving the Change

The nation's attitude toward development and growth has altered as a result of policy pronouncements that are mixed with decision that are quite reformative. 

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209
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Governance: Then and Now in India

Governance in India has evolved significantly over the years. Here's a brief overview of governance in India, comparing the past and the present.

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366
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Public Policy Initiatives in India

Digital Transformation and E-Government: Through the "Digital India" project, India has made tremendous progress in modernizing government services and information.

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200
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Shifting the Paradigm for Good Governance

In India, the procedure of shifting the paradigm for good governance has been dynamic and continuing. A notion known as "good governance" includes a number of rules and procedures designed to guarantee the efficiency, effectiveness, and accountability of governmental institutions.

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188
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Reform Phase: An Attempt for a New Nation

India undertook substantial reforms in a number of areas of its economy, society, and government after achieving independence from British domination in 1947.

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186
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Administration of Independent India

Administration of independent India drewn many transformations to get away from British colonial administration that propagates the colonial need such as maintenance of law and order, collection of revenue, tactics to hold the administrative power in British civil servants. 

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120
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Governance: The Journey, the Transformation

The twenty-first century should be an era of new forms of Governance different from what we have seen in the past. Due to widespread economic problems and fiscal constraints in the 1980's, governments around the world both rich and poor, concluded that government had become too big, too costly and ineffective. 

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152
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Good Governance: Serving the People

Good governance implies service to the people. Government’s task is to govern in a way that optimizes the development and welfare of its citizens. Measure of Good governance is how far the government is able to improve the quality of life of its people.

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180
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New Paradigms of Governance

The concept of ‘governance’ is not new. It is as old as human civilization. It has over the years gained momentum and a wider meaning. Apart from being an instrument of public affairs management, or a gauge of political development, governance has become a useful mechanism to enhance the legitimacy of the public realm.

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199
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Parivar Pehchan Patra (PPP) A Portable Initiative by the Government of Haryana for Welfare Schemes

The family stands as the key social institution in the social structures. The planning echelon in both income and spending are defined only in its context. 

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Participatory Forest Management: A Theoretical Analysis

In India, the paradigm of Participatory Forest Management (PFM) is proving to be transformative as it attempts to balance the intricate relationships between sustainable resource utilisation, forest regeneration, and conservation. India, which has about 70 million hectares of forest cover, struggles to meet the socioeconomic demands of the people who depend on the forests while also protecting these ecosystems.

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356
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Reviving Resilience: Millets as the Climate-Adaptive Crop

A long-term abutting weather situation that is particularly related to temperature and precipitation is called climatic change. Land-use changes, forest fires, Greenhouse Gas Emissions, and natural disasters like volcanic eruptions are all possible contributing factors to this Climate shift (Reddy, 2015).

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607
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Dying Yamuna River in Delhi, India

The Yamuna is a tributary of the holy Ganges. The main stream of the Yamuna River originates from the Yamunotri Glacier at Bandar Panch (38°59'N, 78°27'E) in the Mussoorie Ranges of the lower Himalayas, at an average altitude of about 6387 meters above sea level in the Uttarkashi district (Uttrakhand) increase.

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India’s Route towards Sustainable Development Goals- A Study of Reproductive Health Rights in India

When the nation moves towards higher standards of development there are several parameters that it needs to take care, not forgetting one of the crucial ones being the health of its citizens.

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217
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Catalyzing Sustainable Paradigm: Enabling Responsible Tourism through Local Self-Government in the Kanthalloor Village STREET Project

The paper identifies the STREET project as a sustainable model for enabling responsible tourism principles and practices with local self-governance as the implementation body.

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272
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Need of Statutory Unified Metropolitan Transport Authority for Better Transport Governance: A Case of Mumbai Metropolitan Region

The 73rd and 74th constitutional amendments brought an overhaul in public administration by empowering rural and urban local governance. 

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341
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Decentralisation of Health Services in India: Perceptions of Service Users and Service Providers with Special Reference to Jhunjhunu District, Rajasthan

The study focused on assessing the two frameworks in context of Decentralisation of Health Services in Jhunjhunu District, Rajasthan viz. perceptions of service users and, service providers.

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200
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Swachh Bharat Mission: A Model for Good Governance and National Transformation

Governance is an age-old concept and it is all about making decisions and getting things done (UCLG, 2021). It happens at every level like countries, businesses, and even in smaller communities. 

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451
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Revolutionizing Health Policies in India: A New Paradigm

India's healthcare system has long been a subject of concern due to its inadequate infrastructure, limited access to quality healthcare, and stark disparities in health outcomes. 

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602
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Healthcare Opportunities for Right to Health in India

Right to health is primarily not just a call for consigning legal status of a human aspiration. It has much more to do with the civilisational preference of a nation state.

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410
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Trajectories to Good Governance: A Study of Select Gram Sabha in Pullur Periya Gram Panchayat, Kasaragod District, Kerala

Gram Sabha represents the fundamental unit of local governance. It acts as the integral component of the Panchayati Raj system, embodying the essence of participatory governance.

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327
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Transforming Governance: The Remarkable Journey of the Aspirational District Programme to Citizen Centric Governance

The Aspirational District Programme (ADP), launched by Prime Minister Sri Narendra Modi in January 2018, represents a significant policy initiative aimed at transforming governance in the country's most underdeveloped districts.

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725
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Good Governance through E – Governance in India (with reference to State of Jharkhand)

The concept of governance is not new. It is as old as human civilisation. Civilisation is the characteristic of the people. It is one of the things that set human beings apart from the other species

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729
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Judicial Administration in Relation with Information Technology

With his utopian yearning for a paganised unified globe devoid of all the limitations and boundaries that afflict our unreal world, Lennon scarcely considered the "Internet.

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178
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Curbing Corruption Through the Use of Communication Technology: An Indian Scanerio

Corruption is a complex socio-economic problem which universally affects all societies. The government being a large-scale organisation is also not immune to it. 

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311
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Governometrics of Public Administration in Delivering the Right Based Electronic Public Services: An Analytical Perspective of North Western Region

The issue of governance has received serious attention of researchers, policy makers, administrators and the national as well as international community. The New Public Management (NPM) concept is focused on service, quality, performance management and risk management of governance processes. 

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233
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Common Service Centres (CSCs) and Public Service Delivery: An Empirical Analysis of E – Mitra in Jaipur District, Rajasthan

The government provides services including healthcare, education, social support, and financial inclusion to the public. However, villagers and citizens in remote areas often struggle to access these services due to several constraints including inadequate infrastructure and inaccessibility. 

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473
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Digital Governance: Challenges and Strategies in the Digital Era

Digital governance, in the context of the digital era, involves the use of information and Communication Technologies (ICTs) to enhance and transform the delivery of public services, improve government efficiency, and engage citizens in decision-making processes. 

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1200
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Empowering Farmers in Digital India: An Empirical Analysis of the Implementation and Effectiveness of E – Governance Initiatives in Agriculture

Since the majority of India's population relies on agriculture for their living, the sector dominates the country's economy.  Agriculture only makes up less than 20 per cent of the nation's GDP (Ministry of Finance, 2018), emphasizing the sector's low-income production.

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614
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Right to Services through E – Governance: Redefining the Public Service

The 21st century has ushered in an era of rapid technological advancement, fundamentally altering how governments interact with their citizens.

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376
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Stakeholder perception, technology adoption and policy priorities in Indian healthcare – A systematic analysis

Healthcare is an essential aspect of any society, and in India, it holds a unique place due to its immense population and diverse healthcare needs.

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293
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Understanding Digital financial literacy and its role in financial behaviour and financial well being

E-commerce and digital technology have transformed the way people spend and save. There is an evident technological growth in the world of finance which is referred to as financial technology or fintech. Financial technology (Fintech) refers to the technological innovations that assist in enabling or improving the access to financial services digitally through the internet, smartphones or computers. 

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597
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Reimagining Social Equity in Indian Public Administration: Interrogating the discipline and beyond

The origin of ‘Social Equity’ in Public Administration can be legitimately traced to 1968 Minnowbrook Conference that brought together young minds in public administration.

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157
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Human Rights in 21st Century

Resumption of hostilities meant “hell on Earth has returned to Gaza. The resumption of hostilities is catastrophic.”

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229
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Role of Regulator in Governance: Case Study of Reserve Bank of India in Safeguarding Consumer Interest

The Reserve Bank of India (RBI), as India's central bank and regulatory authority, plays a pivotal role in shaping public administration and governance in the country. 

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279
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Regulatory Governance in India- Emerging Dimensions

Today we are living in an era of the ‘regulatory state’.  The expressions ‘regulation’, ‘regulatory governance’ and ‘regulatory institutions’ have become the buzzwords of governance and are  spread across social systems as well as state organisations and government strategies. 

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303
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Governance of Higher Education in India

Governance is defined as structures and processes of decision-making through which performance and accountability is ensured in the organisations.

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158
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How has Planning Evolved with the Introduction of the Gram Panchayat Development Plan In Karnataka? – A Process Level Analysis

Participatory planning involves the intensive participation of local communities in analysing their current situation, envisioning a long-term collective future and attempting to attain this vision through collective planning of development interventions that would be implemented by different state agencies area.

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200
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The Role of Backward Class Women Leaders in Rural Development

Since centuries backward class women were politically, economically, socially and educationally oppressed. They were deprived of their basic rights and needs.

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191
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Impact of Citizen Participation in Local Governance: with Special reference of Himachal Pradesh

Local governance is the cornerstone of democracy, where communities come together to make decisions that directly affect their daily lives.

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310
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Role of Indian Judiciary in Promoting Accountable and Responsive Administration

Intrinsically, India is a republican country that is organised as a federation with a parliamentary democracy. Similar to the United Kingdom, the President serves as the head of state in name only; in contrast, the Prime Minister is the de facto executive, or real head of the government.

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150
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Mission Karmayogi

India is rapidly integrating technology in both governance and in delivering goods and services. All this requires a worker (civil servant) who is not just committed but also has the competence to deliver on this evolving mandate. 

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235
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The Ethics of Co-designing Public Services in India

The civic engagement is an important hall mark of democracy. Ours has been one of the oldest and richest democratic traditions that have involved people in matters of public policy.

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130
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Ethical Dimensions in Public Administration: Navigating Challenges, Embracing Opportunities

With over eight thousand years of experience and intellectual growth (Cameron (1968), Edwards (Gadd, 1971), Hammond (1971), Eisenstadt (1963, 1993), Olmstead ( 1948), etc.), public administration has undergone numerous changes and transformations over its long history, but it has never been so challenged as in the last thirty years.

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129
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Policy Initiatives for Public Grievances Redressal: Steps towards Responsive & Accountable Governance

Good Governance is the key to a Nation’s progress and an important step towards it is the simplification of procedures and processes in the Government so as to make the entire system transparent and faster. 

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182
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Separation of Power: A Disputed Territory

The theory of separation of powers constitutes a key tenet of democratic governance.

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212
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Politics of Freebies: People-Centric or Anti-Development?

In recent years, the widespread practice of offering freebies, ranging from subsidised goods and services to outright giveaways, has become a prominent feature in economic policies worldwide.

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408
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Public-Centric Administration: Current Temporary Efforts and Possibilities of a Permanent System

From the study of the principles of origin of the state, it is concluded that the state has originated to make human life easier and this function of the state has been there every time.

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135
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Cooperative Federalism in India: Expectation and Challenges

India, is the world's largest democracy, with a population of 1.48 billion people. Its vast population and the ethnic diversity of its people, languages and cultural traditions make its federal structure necessary for nation.

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341
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Advancing Governance Paradigms in the Modern Era

A paradigm represents a framework, viewpoint, or collection of concepts that serves as a lens for understanding various subjects. In disciplines like science and philosophy, paradigms encompass specific theories, methodologies, and principles defining valid contributions within a field. 

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152
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Contemporary Trends in Public Administration: Focus on E - Governance

The field of public administration is experiencing a dramatic and rapid change. Locally and globally, some of the most significant trends that will have the role and function of public administrators is rapidly evolving as the needs and demands of citizens, governments and organisations influence their ability to create and implement policies.

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297
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Public Administration and Citizen Centric Governance

“Today, I would like to make a request to the bureaucracy of India, to every government employee, be it in the State Government or the Central Government.

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216
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Introduction

Public administration in the 21st century is undergoing significant transformation, not just in advanced countries but also in various regions of the developing world, as the calls for transformative change grow louder. These changes are propelled by globalisation, liberalisation and the diversification of service provision.

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182
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ADMINISTRATIVE REFORMS – LESSONS AND EXPERIENCES 2019-2023

Technology has immense potential to bring government and citizens closer. Today technology has become a powerful tool to empower citizens as well as a medium to optimize transparency and accountability in day-to-day functioning. 

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343
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Address at the Inaugural Ceremony of Good Governance Week

I am extremely honoured for having given this opportunity to present the initiatives taken by Uttar Pradesh, to achieve the vision of Good Governance.

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318
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Financial Management in India: Institutions, Instruments and Innovations in a Federal Polity

Financial management constitutes the cornerstone of modern democratic governance, determining not only the allocative priorities of the state but also the operational credibility of public institutions.

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432
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Techniques of Administrative Improvement

In an era where administrative agility defines the efficacy of democratic governance, this chapter, “Techniques of Administrative Improvement”, offers a comprehensive exploration of transformative tools, methods, and strategies that are reshaping public administration in India and globally.

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510
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Significant Issues in Public Administration

This chapter presents an overview of specific significant issues in public administration: Values in Public Service, Regulatory Commissions in India, National Human Rights Commission and Problems of Administration in India. 

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1659
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Urban local/Municipal Governance: Main Features, Structures, Finance and Problem Areas

This document cover brief and pointed framework of the detailed process of urban local /municipal governance in India with special reference to main features, structure, finance and problem/attention areas. 

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1467
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Administrative Reforms in India Since Independence

One of the most common public initiatives of all governments worldwide has been administrative reform. In response to the challenges posed by the political and socioeconomic environments, every country aims to improve its administrative systems. 

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2916
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Civil Services

The rapid pace and interdependence of global, political, social and economic developments have necessitated a critical need for improved efficiency and effective public institutions, administrative procedures and sound financial management to confront challenges for sustainable development in all countries.

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964
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State Government and Administration in India: Theory, Policy, and Practice

India's governance framework is fundamentally federal, characterized by a division of powers between the Union government and the State governments. 

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2510
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Plans and Priorities for Economic Development and Social Justice in India

India’s journey since independence has been defined by its commitment to creating a just, equitable, and economically strong nation. 

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1331
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Union Government and Administration

The Parliament of India, comprising the Lok Sabha, Rajya Sabha, and President, serves as the supreme legislative body and cornerstone of Indian democracy.

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1631
IIPA into Governance & Polity
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The Impact of Khelo India: A Case Study of Churu District

In a nation as diverse and vibrant as India, the potential for sports to transform lives is immense. Sports are not merely a form of entertainment; they are a powerful catalyst for personal growth, community cohesion, and national pride.

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938
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Improving the Training System for Civil Servants in the Kyrgyz Republic

This paper examines changes in the existing model of training civil servants in the context of the personnel policy pursued in the Kyrgyz Republic since 2021.

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220
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Public Sector Undertakings: Public Sector in Modern India

Public Sector Undertakings: Public sector in modern India; Forms of Public Sector Undertakings; Problems of autonomy, accountability and control; Impact of liberalization and privatization.

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Mission Youth in J&K: A Critical Analysis of PM Mission Youth in Shopian and Pulwama

The region of Jammu and Kashmir has long been characterized by a complex interplay of geopolitical tensions, socio-economic challenges, and cultural diversity. 

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656
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A Journey Towards Antyodaya to Sarvodaya

This paper examines the philosophical foundations and practical applications of Antyodaya and Sarvodaya in Indian socio-political thought.

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1710
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Change in Forms of Governance: Lessons from Public Administration in the Kyrgyz Republic

The text outlines the reasons and consequences of constitutional reforms in the organization of state power in the Kyrgyz Republic in 2021.

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185
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Evolution of Indian Administration and Philosophical & Constitutional framework of Government

The evolution of Indian administration reflects a historical continuum shaped by civilizational values and transformative changes. Spanning the Mauryan, Mughal, and British eras, each phase contributed distinct institutional structures and governance philosophies. 

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2325
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Khelo India Scheme: A Study of Sports Infrastructure in Delhi Metropolis

“The image of a country is not just about economic and military strength. The soft face of a country also makes a difference. 

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1243
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Yamuna: Navigating the Intersection of Culture and Conservation

This paper investigates the profound transformation of the Yamuna River in India, tracing its evolution from a physical resource to "Yamuna Maiya," a revered maternal deity.

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474
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From Developmental State to Innovative Inclusive State Insights from Korea for Sustainable Development in Transitional Economies

Since 1945, Korea has been regarded as a representative developmental state that achieved rapid economic growth. However, democratisation in 1987 and IMF crisis in 1997 revealed the limitations of the traditional developmental state model.

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261
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Financial Administration and Management in India

Understanding the distinction between financial administration and management is crucial for comprehending how government finances are structured and managed, ensuring both accountability and efficiency in the use of public funds. 

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1148
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Seamless End-to-End Service Delivery by New Delhi Municipal Corporation (NDMC)

The digital revolution has fundamentally transformed the landscape of public administration, giving rise to e-governance as a pivotal approach for enhancing government-citizen interactions.

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247
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Sarvodaya Se Antyodaya through Inclusive Education Policy

The National Education Policy (NEP) 2020 marks a significant transformation in India's education system, replacing the NPE 1986 with a more inclusive, holistic, and multidisciplinary approach. 

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288
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Governance and Characteristics of Anti- Corruption Policy in Korea and Mongolia

As an initial output of the joint research between the Korean Institute of Public Administration (KIPA) and the National Academy of Governance (NAOG), this article provides overviews of the Korean and Mongolian legislative environment, governance and characteristics of the anti-corruption policies.

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225
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Techniques of Administrative Improvement

Administrative improvement is a strategic necessity in a fast-paced world. Techniques like O&M, Work Study, management aid tools such as network analysis form the cornerstone of efficient governance. MIS, PERT, and CPM tools equip administrators with the ability to anticipate challenges, and drive organizational success in an increasingly complex environment.

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1
IIPA into Governance & Polity
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PM Street Vendors Atmanirbhar Nidhi (SVANIDHI) Yojana and its Implementation: A Case Study of Varanasi

Street vendors are an integral part of the urban informal economy in India, providing essential goods and service that cater to the diverse needs of city residents. They operate in various capacities, from food vendors to artisans, and play a crucial role in enhancing the vibrancy and accessibility of urban life.

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1090
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Communication in India’s Growth: Navigating the Digital Age

This paper examines the critical role of communication in driving India's economic growth within the context of its diverse societal structure and the rapidly evolving information age. It argues that effective communication is not merely a tool for disseminating information but a fundamental force shaping development trajectories.

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589
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Public Policy

One often wonders ‘what the government does’ and ‘why the government does what it does’ and equally importantly ‘what it does not do and why so’. According to Thomas R. Dye “public policy is whatever government chooses to do or not to do”, implying that government's actions and inactions both come into the realm of public policy. 

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956
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Mission Ragi and Economic Benefits to Farmers - A Case Study of Gumla District

Millets, often referred to as "smart grains," have been integral to traditional diets in India for centuries. Among these, Ragi (finger millet) stands out due to its exceptional nutritional profile and adaptability to diverse climatic conditions.

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612
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Reimagining Sarvodaya for Contemporary Challenges

Amidst escalating climate crises, technological upheavals, and growing socioeconomic disparities, this paper delves into the timeless relevance of Gandhian Sarvodaya ("universal welfare") as a guiding framework for tackling 21st-century issues.

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471
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Administrative Reform in Mongolia: Stages, Lessons Learned

This paper aims to present insights, results, and stages of administrative reform in Mongolia over the past 30 years.

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192
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Personnel Administration

In the VUCA (Volatile, Uncertain, Complex and Ambiguous) world public servants' expectations are growing day by day that range from e-governance and citizen-centric delivery to maintaining constitutional morality.

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934
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Har Ghar Jal' Scheme: A Comparative Study of Kancheepuram and Pudukkottai Districts

Access to safe drinking water is not merely a fundamental human right; it is a cornerstone of public health, economic development, and social equity. In rural India, where water scarcity and inadequate infrastructure pose significant challenges, the quest for reliable water supply becomes even more critical.

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324
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Democratising Finance: India's Path to Inclusive Banking

This paper explores the growing inclusiveness of India's banking sector, tracing its transition from a primarily government-controlled model to a more open and technologically advanced system.

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245
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Civil Service Training and Development: Historical Aspects and Challenges

This paper outlines the century-long history of Mongolia’s civil service training institution, the National Academy of Governance (NAOG), which plays a crucial role in meeting the contemporary needs of training and developing human resources within the civil service sector.

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299
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Development Dynamics : Building Inclusive and Sustainable Development

India stands at a crucial juncture in its quest for inclusive development that will bring prosperity across the spectrum. Large amounts of public funds are spent to address these issues, but their implementation and the quality of services delivered leave much to be desired.

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268
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One Nation One Ration Card: Impact Assessment in Rural India

The "One Nation One Ration Card" (ONORC) scheme, launched in 2020 under the National Food Security Act (NFSA), represents a transformative shift in India's public distribution system (PDS). 

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3366
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Communication: The Missing Catalyst in India's Growth

India has committed to achieving developed nation status by the centenary of its independence, leveraging cutting-edge technologies including AI tapping into its vast human capital, and implementing policies that foster high growth while addressing enduring social and economic inequalities.

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378
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Political Value and Tradition of Mongolian Civil Service

This article explores the value and statehood of Mongolia by utilising Woodrow Wilson’s categorisation of “Judging by the constitutional histories of the chief nations of the modern world, there may be three periods of growth through which government has passed in all the most highly developed of existing systems, and through which it promises to pass in all the rest. 

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288
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Comparative Public Administration

Comparative public Administration focuses on comparing administrative structures, procedures, policy-making organs, the role of bureaucracy in different countries, the political executive, and control over bureaucracy.

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Comprehensive Study on Inclusive Education and Project PATHA

Education stands as the bedrock of human development, a force capable of unlocking individual potential and driving societal transformation.

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322
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Talent: Catalyst for India's Economic Ascendancy

This paper examines India's economic trajectory through the lens of its demographic dividend a substantial youth population exceeding 50% under age 25 within its 1.4 billion citizens. While this demographic advantage offers unprecedented economic potential, its promise is threatened by systemic challenges including inadequate education access, limited skill development, and employment scarcity, particularly in rural areas.

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327
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The Federal Ministerial Bureaucracy, the Legislative Process and Better Regulation

Over the last decades, Better Regulation has become a major reform topic at the federal and-in some cases-also at the Länder level.

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260
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Administrative Law

Remarkable technological and scientific progress has made the modern democratic State not a mere watch-dog or a police institution but an active participant interfering in almost every sphere of individual and corporate life in society in the changed role of a service state and a welfare state

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1734
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Enhancing Quality Education through Samagra Shiksha Abhiyan: A Case Study on Inclusive Education in Chitrakoot District

Education has long been recognized as a cornerstone for societal transformation, serving as a powerful catalyst for economic growth, social cohesion, and the reduction of inequalities.

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305
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India’s Health Equity: Challenges and Global Insights

This paper explores India's journey towards achieving universal health coverage (UHC) and health for all, focusing on the challenges and strategies for integrating marginalized groups into the healthcare system.

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481
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Major Challenges Associated with Reform and Innovation of Leadership Training and Development (Ltd), and Some Proposed Solutions: Reflections on Ltd Practices of CELAP

Since the reform and opening up, China’s leadership training has experienced three stages of development: the initial stage of leadership training and development in the early period of China’s reform and opening up to the world (1978-2002), the rapid growing stage of leadership training and development in the period of fast growing economy and society (2002- 2012) and the innovative…

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Accountability and Control

Accountability and control are essential for efficient, ethical administration in public and private sectors. Accountability ensures officials answer for actions and resource use, while control involves mechanisms to monitor compliance with laws and goals, promoting responsibility and preventing misconduct. 

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Sotto Gujarat-Study of Enabling Factors in Deceased Organ Donation

Organ transplantation emerged as a critical intervention for patients suffering from end-stage organ failure, offering them a renewed chance at life. 

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330
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From Clinic to Community: Empowering Rural India

Healthcare in rural India presents unique challenges and opportunities. While global health metrics emphasize indicators like life expectancy, mortality rates, and healthcare infrastructure, they often fail to capture the socio-cultural nuances of rural communities

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262
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Small Steps to Big Achievements: Innovative Practice of “Internet Plus” Government Service of Local Government in China

The “Internet plus” government service reform in China has progressed through three stages, namely one-stop service, one-window service, and companion service. This reform has become a significant example of reshaping the relationship between the local government and the public.

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Organisations

An organisation is a group of two or more people working to achieve a common objective. The objectives of the organisation can be achieved through different theories. 

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Planning and Implementation of Cowin Platform into National Covid-19 Vaccination Programme

The COVID-19 pandemic, which emerged in late 2019, has profoundly impacted global health systems, economies, and societies. 

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Antyodaya: An Indo-American Perspective

This paper explores the evolution of Indian welfare philosophy from Gandhi's nonviolent resistance to contemporary governance. It traces how the sacrifices of Indian revolutionaries fostered Sarvodaya and Antyodaya ideals, examining the philosophical underpinnings of these concepts in Advaita and dualistic traditions.

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Online Education and Community Participation in Bangladesh: Challenges and Opportunities to Ensure Inclusive Learning During COVID-19 School Closure

Like most other countries around the world, after the emergence of the COVID-19 pandemic, Bangladesh's education system has undergone a radical change from the beginning of March 2020 onwards. The study attempts to analyse teachers’, students’ and parents’ perceptions and experiences about the online education in the COVID-19 pandemic at the school level.

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Administrative Behaviour

Administrative Behaviour is a fundamental area of public administration that focuses on comprehending how people behave in groups and within organizations to accomplish shared objectives. 

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613
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Innovative Health Services in Latur: A Study of Primary Health Care Center Transformations

Health is a fundamental human right and a critical indicator of development. The 2030 Agenda for Sustainable Development emphasizes the importance of ensuring health and well-being for all individuals. A key objective of this agenda is to guarantee favorable health outcomes, underscored by the endorsement of a new declaration during the Global Conference on Primary Health Care held in Astana,…

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Transforming India: Policy Levers for Sustainable, Inclusive Growth

Despite its remarkable economic ascent, India's trajectory towards sustainable and inclusive prosperity is threatened by persistent economic inequalities, demographic pressures, governance constraints, and environmental degradation. 

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Realisation of Sustainable Development Goals Through Panchayati Raj Institutions

In this article, published reports have been used for analysing state-wise status of SDGs achievements and their correlations with attainments in areas of poverty-reduction and other developmental indicators. Also, progress made by GPs on various metrics related to SDGs has been corroborated with other relevant metrics

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Institutional Dynamics of Governance Reform in India (1991–2016)

Loss of governance reform efficacy is an identified entrenched institutional problem in systems. Reform, anywhere, is a sticky material because holders of powers and their cronies have rarely shown altruistic intentions of relaxing their profiteering grips over resources.

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Executive Summary

National Commission for Women (NCW) has entrusted the task to conduct a study on ‘Evaluation of the Impact of Mission Shakti in Women Empowerment in KBK Districts of Odisha’ to Indian Institute of Public Administration, New Delhi. 

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Theme Paper on ‘One Nation, One Election’

"Democracy' and 'free and fair election' are inseparable. Elections are the centerpiece of democracy; it is difficult to visualize democracy without elections. Ensuring free and fair elections is the first prerequisite for the success of democratic process.

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Lateral Entry In Civil Services: Balancing the Demands for ‘Specialists’ and the Imperatives of ‘Social Justice’

The practice of bringing domain experts into the government is not new to India.

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Is the Idea of India’s One Nation, One Election A Miracle or A Disaster?

On September 1, 2023, a committee headed by former President Ram Nath Kovind explored the possibility of something called One Nation, One Election in India and ever since this thing has come out in public, political parties all across the country have been fuming with anger. 

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India's Endeavor towards Zero Hunger SUSTAINABLE DEVELOPMENT GOAL 2: Zero Hunger

The Sustainable Development Goals (SDGs) were adopted by the United Nations in 2015 as a universal call to action to end poverty, protect the planet, and ensure that all people enjoy peace and prosperity by 2030. 

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Collaborative Governance: The Indian Experience

This paper examines various initiatives taken by Government of India to promote collaborative governance in various sectors. With increasing needs and aspirations of the community for public services and the limited capacity of government to provide the same, the involvement of various stakeholders to deliver these services becomes important and necessity. 

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Aspirational District Programme (ADP): A Comparative Study of Holistic Development in Baramulla and Bastar Districts

In the vast and diverse landscape of India, regional disparities in development have long posed significant challenges to achieving equitable growth and social justice. Recognizing the urgent need to address these disparities, the Government of India launched the Aspirational Districts Programme in January 2018. 

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Administrative Thought

A dynamic interaction between the recognition of human complexity in organizations and the pursuit of structural efficiency has shaped the evolution of administrative philosophy. The foundational works of Frederick W. Taylor, Max Weber, Mary Parker Follett, Elton Mayo, Chester Barnard, Rensis Likert, Chris Argyris, and Douglas McGregor are critically examined in this essay, which charts the shift from traditional administrative…

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New Challenges in Capacity Building of Civil Servants in Public Administration in India

In India, National Training Policy was formed in 2012, replacing the old policy of 1996. This was needed two reasons, new areas of administration given in the reports of second administrative reforms commission setup in 2005 and changing environment in different spheres of governance and new challenges of administration being faced by the civil servants.

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From Back Office to Boardroom - The Service Sector Leap

India's emergence as a global services powerhouse in the 21st century marks a profound and transformative shift. This evolution, far from a mere economic change, is a strategic leap driven by its demographic dividend, technological advancements, and the burgeoning global demand for specialized services.

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373
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Excellence in Administration

Public administration, as the executive arm of the state, has tremendous responsibilities to match the needs and aspirations of the citizens of the state. The systems have evolved over the years in almost every country as the politico and socio-economic environment of the respective country have changed. 

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Public Administration: Meaning, Nature, Scope and Significance

Public administration is the cornerstone of modern governance. It refers to the organization, management, and implementation of government policies and programs, carried out by public officials and institutions. As a vital mechanism of the state, public administration not only ensures the effective delivery of services to citizens but also upholds the principles of accountability, transparency, and rule of law.

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Tribal Development through Evidence-based Policy

Tribal Sustainable Development through Evidence-based Policy and Planning: A major issue in post-Independence India has been a misreading of demands of tribal communities. What they have been demanding pertains to choice upholding their traditions and customs and having ownership over natural resources

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The Revenge of Geography

As the Idiom of technological advancement takes its toll. The paper highlights a few poignant and emerging factors in the International Relations theorization. It was conservatively maintained by the defense strategists and the political leadership across the Global polity that foreign policy and the Diplomacy are greatly determined by the “given” of Geography and terrain

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Trinity of Citizen, Society and State

With the deepening of democracy, increased decentralisation, increasing social and political awareness, digital penetration, shifts in demography, demand for quality services by common citizens has been accelerating at a faster pace. In such a scenario, the role of State is critical for promoting equity in access to services. 

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Reimagining Institutions

"Accelerating India's Development" holistically looks at India’s growth trajectory since gaining independence – it rounds up all where it has done well including unity, upholding the integrity of its constitution, retaining democratic values at its core. It also does not mince words to convey where all the nation has faltered such as falling short in delivery of public services including…

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Income & Employment Intensive Growth Agenda

Income and Employment Intensive Growth Agenda for India: The paper examines income and employment status in the Indian labour force to identify policy attention and follow up. The macroeconomic policies taken during last one decade are yielding positive results leading to expansion of manufacturing and services and structural transformation in the economy.

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Social Security: Reality & Reforms

An Analysis of India's Social Welfare Programs: In a democracy, the state's role is to promote societal welfare. According to Aristotle, the state should not only ensure its survival but also improve the quality of life for its citizens. The state has a moral responsibility to its citizens. Modern views agree that the state should provide essential services like education,…

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Digital Innovations in Social Protection

Digital Innovations in Social Protection: Trends, Challenges, and Solutions: The integration of digital technologies into social protection systems represents a transformative shift with profound implications for the delivery of welfare services. This chapter explores the evolving landscape of digital innovations in social protection, contextualising these developments within the broader framework of universal social protection and a systemic approach to welfare.

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Justice Delivery: Issues and Prospects

Access to justice is a fundamental tenet of the rule of law. It is paramount to enable people to exercise their rights, confront prejudice, make their voices heard, and hold decision-makers responsible. 

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Policing: Reality & Reforms

One of the most crucial aspects of our society is law enforcement, which deals with issues of law and order nationwide. It is an essential component of the state's legal system. The British government introduced a Police Act in 1861, which is still very relevant and based on policing. 

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Public Health & Nutrition Security

India’s Vision for 2047 aims to transform the nation into a developed country, with healthcare being pivotal for this progress. Achieving universal health coverage and modernising healthcare infrastructure are essential for fostering a healthy productive population, which in turn drives economic growth and reduces poverty. 

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School Education & Building Blocks

Several challenges linger in the Indian education system, like rote learning, the non-existence of practical skills among students, and disparities in access to quality education. To deal with the criticism for excessive curriculum and unreasonable focus on rote learning, this chapter examines the strategies comprising the building blocks to reform Indian schools. 

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Social Development and State Effectiveness

Social development is expected to promote holistic improvement of individuals, institutions and their surrounding environments. Looking at the pace of development in India, the economy of most states requires strategic prioritization to accelerate improved well-being of the people. Accessibility to health, school education and public security are critical to the edifice of social development. 

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Federal Finance and Macro Economic Management

India is the largest democracy in the world inhabited by about 1.36 billion people over an area of 3287 thousand square kilometers according to an estimate for 2021 based on Census 2011. The Indian economy is characterised as a middle-income emerging market economy. In the last three decades the economy has faced three major crises, i.e., balance of payment crisis…

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Public Service Delivery

Neoliberal policies pursued by India since 1990s have created a space for private enterprises hitherto occupied by the state entities, unshackled the existing enterprises and introduced reforms to facilitate private initiative. This chapter looks into the ecosystem of the private sector in general and the developments in three specific sectors- urban mobility, water supply and housing, to draw lessons for…

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Strategic Human Resource

This Chapter highlights the gradual transformation from Personnel Administration to Strategic Human Resource Management over the years in Government of India. However, there is still a long way to go. In this Chapter an attempt has been made to delineate the criticality to move towards Strategic HRM in Government of India to achieve India’s developmental goals.

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Data Dissemination and Governance

Robust statistical data forms the cornerstone of an informed governance system. This paper studies the statistical system and data dissemination in the Centre and State governments in India, and the measures put in action to accelerate the data dissemination process. Arguing that the availability of high-frequency statistical data is a necessary condition for good governance, the first section of the…

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Local Self-Governments

In the Amrit Kaal (golden period) of independent India, the ‘citizen first’ approach guides public governance by deepening the outreach of service delivery mechanism so that international standards could be achieved in India@100.  The goal can only be achieved by all inclusive governance involving stronger and effective local self-governments both panchayats and municipalities.

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Creative Bureaucracy

In modern societies, with the increasing role of the state in social and economic fields, emphasis on the quality of its governance is of prime concern to all. Indian bureaucratic system of governance is founded on the principle of rule of law, as the state power is divided amongst three chief organs, each has the its own quality under a…

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Governance and Electoral Politics

This paper discusses the concept of good governance and its relations with the electoral politics in Indian context. It highlights the various strategies employed by the government and related agencies for the growth and development of the country. Major reforms pertaining to the country’s infrastructure, IT, administration, economy and public services are a few areas that have been explored in…

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Sankalp of Viksit Bharat

With the Indian government’s vision to transform India into a developed nation by 2047, marking hundred years of independence, it has become of highest importance to learn from the past, tenaciously work in the present and step towards the future with complete efficiency. In its 77 years of becoming a democracy, India has soared high with continuous transformations marked by both…

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Viksit Path: Kartavya Path

The vision of Viksit Bharat can be realised through Viksit States, and that the aspiration of Viksit Bharat should reach the grassroot level i.e. to each district, block, and village. For this, each State and District should create a vision for 2047 so as to realise Viksit Bharat @ 2047.

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