Turbulence caused by Covid and emerging technologies have redefined the new normal for governance. Newer ways of doing things and newer forms of ground-breaking innovations are emerging, leading to complete digital transformation of governance- aptly title eGov 4.0. Just as an instance, cloud/ fog/edge computing, smart-dust is being utilised to provide alternative contact points to the citizens for service delivery mechanisms; Internet of Everything (IoE) has catalysed mobility and connectivity between governance-actors and similarly, social media coupled with big data technologies help to capture the ‘digital footprints’ of the citizens. In the same vein, application of data analytics and artificial intelligence now support strategic, management and transactional decision making in governance to ensure customised-individual reliefs to its citizens and so on. Indeed, ‘Digital transformation’ has already become the new governance paradigm. In view of this, the present training is an attempt to respond to the urgency of appreciating the changing landscape of digital governance with special reference to India.
Objectives of the course
After the completion of this training, the learners shall be able to:-
Module- 1: Digital Transformation (DT) of Governance
Module – 2 : Life Cycle of Digital Transformation
Module 3 : Predicting using AI/ Big Data , Linking it all together using Dashboards and Controlling using ICCC
Module 4: Creating Unified Digital Platforms: India Stack, India Enterprise Architecture (IndEA) Framework, Digital Service Standard (DSS)
Module 5: Resolving Issues for Implementing GovTech
Why is the training unique?
All of us are rattled by the ever-changing trends of digital technologies. Akin to digital technologies, even the needs and aspirations of the citizenry are also constantly evolving. Therefore, how would one unravel this fluid ecosystem where ‘change’ is the only constant? The strive of this training is to update the learners in a gradual manner and build a strong foundation so that they could treat emerging technologies as a potent tool, ‘Governance’ processes where this tool could be applied , and ‘Citizens’ as the real reason of this digital transformation.